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these upgrades are done manually, so as soon as an admin sees the payment has been made it should be taken care of. Time can vary a bit.

credits can be used to purchase things, either from other members (for instance advertise on their site) or some items from x10hosting.com, which you can see here: http://forums.x10hosting.com/rewards.php The message just means you have been registered at the forum for 10 days. Yes, you need...

Did you check your spam/junk folder?

when logging in with the ftp user name you got with the addon domain you should use: mynewdomain@olddomain.com as user name. the reason it works using mynewdomain.com with your default cPanel and user name is because it still points to the same server as your olddomain.com, and hence the...

The first is really simple, go to file manager of cPanel. Browse to the folder where your files are. Create a new file called index.htm (or upload one from your computer). The index doesn't have to contain much data, though a small information and a link to the homepage of your site...

In this case dns is a factor since he does not use an x10hosting related sub domain, he has his own paid domain as main domain. I just checked and the user name does not get prefixed, though it would be something like: name@domain.com

One of the main reasons to require you to visit the forum at least once every two weeks to keep your account active is to ensure you get updated on what is going on. Like upcoming changes/maintenance to server that can/will cause some downtime as well as information about any issues that might...

changes to dns, can take up to 48 hours to fully update. you could try using starka.x10hosting.com as host (starka being your servers name)

one easy way is to put an index file in the folder, that way they won't get access to the file tree. Should also be possible to block with .htaccess (though I don't know how) to block anyone but the webserver (to make them viewable on the site, but not downloadable) to access the files The...

that is correct. An addon domain would work as a complete separate address, kind of like a direct address for a subfolder of the main domain. You will be able to reach that site by using your maindomain.com/foldername as well as the newdomain.com address.

All settings, such as changing name servers, for the domain would be done through the registrar. You should have some sort of control panel with thm where you can configure the domain.

Re: Count to 50 and then there's a 0 again :)

If you provide the cPanel nick we can check further what did happen to the account.

I have unsuspended your account. The first thing you should look at is if there's any plugin/widgets showing on the front page that collects data from an external source, these type of plugins often are more resource intense then the ones that only collect data locally. The cause would most...

I checked the log. The file that gets you in trouble is the index.php in the folder reyson.uni.cc What do you have on that site?

I know, but the account did not seem to work correctly without them both. As per discussed, account is re-created and a PM is sent to CoolFinalFan with details.

The forum account you need to login with is sudden_madness If you do not remember the password for that forum account you should have a link saying "forgot password" or something similar which will allow you to get a new password for the forum account.

Do you get any error messages? Also you should note that the hosting (cpanel) account madness is not associated with the forum account you are currently logged in with. It is associated with the forum account "sudden_madness", you should use that for all your support requests. Also that is the...

to avoid having your account suspended, you need to login to the forums (here) at least once every two weeks. Should you miss that and get suspended for inactivity, you have 10 days to request unsuspension (you can do that through account panel), if you do not request unsuspension within the 10...

If you login to your account panel (http://x10hosting.com/panel.php) you can change the domain. Just click "modify account". Note that if you chose to use a co.cc subdomain you need to register, and configure, the domain at co.cc