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Note that you are currently NOT using the forum account associated with your the hosting account iweb. You need to remember to login with the associated forum account at least once every two weeks to avoid being suspended for inactivity. Ftp details are as DarkisX said. If you need to enter the...

Only free hosting support is handled here, paying customers do have a separate support system through their client area. Since the account never was fully created there's nothing to delete. DNS entries might linger around for a little while before being purged from the system. If the domain you...

If both of you provide us with the cPanel name we can check if they are terminated (and when) or just lost the link somehow.

lately there's been a few accounts waiting more then 30 minutes. The cause can be a few different things, but most likely because there's many sign-ups in the queue already. Did you get the e-mail asking you to confirm the e-mail address, and did you in that case confirm it?

Re: Count to 50 back to 0 now :)

you do realize you need to login here at the forums? Logins to cPanel and/or account panel does not count towards the activity rule and will NOT reset the timer. According to what I can see your last activity/login here prior to today is registered on September 21st. Note that if you have the...

Before terminating the account, please confirm that you have all backups you need?

when the system detects you haven't visited for two weeks the suspension command is added to the system queue. So if you login after it has been added to the queue, but before it was executed, you still get suspended when the command is executed. Suspension commands are added with low priority...

An important note when it comes to logging into the forums and getting the visits logged to reset the inactivity timer: Visits shorter then 30 seconds are most likely not logged, I don't know where the limit would be but it is recommended to spend a couple minutes checking if there's any news or...

you're welcome. issue solved, closing thread

Do you have anything in your account worth saving? Databases for instance? If not the easiest way would be if we terminate and recreate the account with the same information.

First of all are you using our name servers for the domain? If not you'd need to configure the mail sub domain as well to point to our servers. Do you get any errors, and if so what?

http://lotus.x10hosting.com:2082/ works just fine for me. If you still have problems try clearing browser cache and/or flushing dns cache. http://ahuapptest1.x10hosting.com:2082 should also give you access to cPanel, you could try that instead. Also you can upload files using ftp Host...

When you had it auto open did you check that it actually did log each time? Also visits shorter then 30 seconds (limit might even be a couple minutes) are probably not logged at all due to how the script works.

you are unfortunately right, your account has been terminated for being in a suspended state for more then 10 days, this is an automated process. It was terminated: October 16th

The account stopgap were terminated on October 10th 2009 after being suspended for more then 10 days. You may sign up for a new account if you wish. Note that to keep the account active you must login to the forums (here). Logins to cPanel or account panel does not reset the timer.

if you want both domains to show the same site, you should add the one you bought as a parked domain through cPanel (Parked domains always point to the web root). This way the free subdomain you signed up with remains your main domain and both work essentially the same as far as a visitor sees...

The only place you seem to have the old e-mail address is here for the forum, where it looks as you have your password already. You should be able to change that through "user cp" (in the top menu right next to home) to be the new gmail address. Your cPanel account is already set to be using...

Having a shell script would get your account suspended as far as I know.

closing thread as issue has been resolved.