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what is your cPanel name? We need that to check what has happened.

It's a good idea. I'll make sure Corey sees it. One thing though, since forums are official support there's bound to be a few threads with similar/same problem. Some of them might be necessary as some issues are account related. In some cases even though they got the same issue/question...

since issue has been solved, I'll close the thread.

Admins are aware of the issue.

It is as livewire and xav0989 says, we disallow linking to warez as well, this is why your site got suspended. And since we have a zero tolerance policy on such breach of TOS, there's no unsuspension in this case.

Suspension is for inactivity, meaning you did not login to the forums (here) for two weeks. Normally you'd be able to unsuspend yourself in this case. I have unsuspended you and you should be able to access your account and site within an hour.

There's also the options of ad-enhanced accounts. I don't know for certain how many databases you'd get on the ad-enhanced plans though. There's two options: Corporate, which requires an banner placed so the user does not need to scroll to see it (near the top of page). This option would give...

Deleted, you should be able to sign up again shortly with the same information.

co.cc is a third party domain supplier, we have no control over how their servers work.

if you go for corporate ads (which is the one that gives the most resorces), it's an banner that needs to be placed so it is viewable without scrolling (in other words near the top of the page) I believe the banner is 468x60 px in dimensions, if I'm wrong about that please correct it. The...

During signup you get the option to enter an existing cPanel name, by doing so you alert admin that you have a free account that you want to transfer. Everything will then be transfered over to the paid account for you (files, settings, e-mail accounts...)

it is actually possible that the cause of the problem is that hotmail thinks x10hosting is spaming and thus blocks them. You're not the first to have problems using an hotmail address. Do you have any other working e-mail? In that case we can change the one listed with your hosting account.

since there's no question here I'll close the thread. If you need help please be informative.

Hello The passwords are not automatically (though you can set them to be) the same. Same goes for user name, in your case your forum name (which is what you use to login to your account panel at x10hosting.com/panel.php) is not the same as you should use for cPanel. In your account panel you...

I found the cPanel account dfleetwo, it is linked with the forum account dfleetwood You need to use that forum account when logging into account panel. The fact that you are currently on another forum account is most likely why you are suspended, as the reason is inactivity. In other words not...

when did you pay? Upgrades to the account are manually applied and can therefor take a little time to be completed as only the ones with access to billing department can do them.

have you tried deleting them through an ftp client? If that also fails I think you'll need someone with a higher access level then me to delete them. the poems&songs files seem to be editable to me.

seeing as you have an suspended account, with a note from Corey to not unsuspend I'll move this to a ticket so Corey can take a look at it.

Your first step would be to login at your registrar to configure the domain to use our name servers. They are ns1.x10hosting.com and ns2.x10hosting.com Then you need to answer this question, do you want it to point to the same site as http://alanhung.x10hosting.com? If yes: you should add it...

yes, I use twitter for sporadic updates :) http://twitter.com/secretladya