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  1. Anna

    I would like to delete my account.

    Hello Your account has been added to the termination queue and will soon be deleted. You are welcome to sign up for a new account if you in the future wish to do so.
  2. Anna

    Suspended for inactivity? You guys need to check before you suspend "Customers".

    You're not suspended for inactivity. You're suspended for using a nulled script. which is a serious break of TOS. Thus your site will not be unsuspended and is now pending termination.
  3. Anna

    Account suspended

    For future reference: A user can only unsuspend them selves if the reason is inactivity or resource usage (the first two times, the third resource usage suspension needs to be attended by admin). Due to this it's safe to say that all threads with an account suspended for any other reason needs...
  4. Anna

    x10Hosting's Official Twitter Page, Now Live!

    :( bummer... Any one else that can link it to the x10hosting page? Otherwise I guess you'll just have to update both manually. Though I can help with the twitter part.
  5. Anna

    Errt78041

    If you do login to your account panel (x10hosting.com/panel.php) do you see something about a pending account? There does seem to be an hosting account, that is not yet fully created, linked with you forum account.
  6. Anna

    has my account been terminated?

    no sorry, terminated accounts are not retrievable. The sad part is you only missed the chance to reactivate it by a few days. The account were terminated on the 10th.
  7. Anna

    has my account been terminated?

    you'd start with a "blank" account, so you'd need to get it applied manually again. I can not do it, an admin with higher rank need to deal with it. ps. judging by the amount, you did not pay the fee to remove login requirements, I'm guessing it is the double all deal, which only upgrades your...
  8. Anna

    how i can unsuspend my account

    Accounts suspended for warez will remain suspended pending termination.
  9. Anna

    has my account been terminated?

    if you paid the $3 you have one year from purchase date where you do not need to log into the forums. After the year is up you need to either pay again or start loggong in every two weeks. if you can provide the cpanel name you had I can check if there's any record of when it were terminated...
  10. Anna

    has my account been terminated?

    Hello It is very likely that it was terminated. All inactive accounts are automatically terminated. An account is considered to be inactive if you do not login to the forums for two weeks after which it would be suspended. If the account remains suspended for more then 10 days it gets deleted.
  11. Anna

    x10Hosting's Official Twitter Page, Now Live!

    You only need the #fb hashtag if you want to be able to select what tweets go to facebook :) There's other apps that connect twitter to facebook. True for all is they would be with shortened urls. Might be ways to do it the other way around though, in which case facebook would still have full url.
  12. Anna

    subdomain erreur :S

    If the x10 name servers are NOT used, any sub domains you want to add to your account must be created and configured at the registrar as well (if using A record for the tld, A record needs to be set for the sub domains as well). Same goes for the pre-configured once like mail. If you want to be...
  13. Anna

    Indie Developer ...is another redesign needed?

    I find the design rather nice. Changing the white space to one very pale shade of the same gray your content boxes have would probably make it easier on the eye.
  14. Anna

    Unable to create an account

    Pm me the following details and I'll set your account up: user name for cPanel (max 8 chars): domain: default language (allowed are English, French and Spanish): contact email: Mark here () if you agree to follow the TOS (http://x10hosting.com/tos.php) A password will be randomly generated.
  15. Anna

    Account Suspension

    Logging into account panel and unsuspending the account does not reset the counter, only forum logins do. You should always login to the forums right after you unsuspended the account (visiting just prior to unsuspension is requested should work as well) If you wait too long before visiting the...
  16. Anna

    x10's logo....

    the image I have on my sites to show I'm hosted with x10 can be found here: http://www.annas-playground.info/inc/images/logo2.gif It's made by a member of this forum (don't remember who), if you dig around you'll probably find it in graphics and webdesign somewhere :) It was offered as free to use.
  17. Anna

    Cannot Login

    Your account shows as suspended to me, reason being inactivity. You can unsuspend yourself from your account panel (http://x10hosting.com/panel.php) - same login details as you have here for the forum.
  18. Anna

    Login Attempt Failed!

    if you tell me the cPanel name I can check what has happened with your account.
  19. Anna

    Unable to login

    yes, that is correct. You should be able to use the same domain and user name as you had last time if you want.
  20. Anna

    Unable to login

    Hello If you didn't use your account for a long time it has likely been terminated due to inactivity. Accounts unused for 24 days or more get terminated (after 14 days of not logging into forums it would have been suspended, after an additional 10 days in a suspended state it would be terminated).
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