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  1. Anna

    Help me Oh x10hosting, you're my only hope...

    I'd say it is likely that it as due to DNS propagation. The IP displayed in the ftp message in your first post is not the IP of your x10server. The address seem to resolve nicely to the correct IP now though, can you access ftp now?
  2. Anna

    Setting up an account with a custom domain

    in your cPanel you should have information about the shared IP for your server (in he left side information panel), that is what you need to put in for A record. CNAME is only possible if you have the domain set as addon or park, in other words still have an active usable x10hosting sub domain.
  3. Anna

    Backup Issues

    I think the information in the ticket is enough. Adding more to it now, only moves it to the bottom of the list
  4. Anna

    Backup Issues

    I found your ticket, unfortunately I do not have access to solve your problem. The problem in your case is that the domain you want is already in the system, a left over from your previous account. I moved the ticket to sign-up issues, hopefully it'll get faster attention by an admin/server tech...
  5. Anna

    Still no access

    I'd say it is an actual account issue now. All servers have been transfered. You'd need to create a ticket. Please include what your cPanel name is and, if you know, what server you were on. (the link between hosting and forum accounts are broken so we can't see them automatically)
  6. Anna

    FireZilla Hostname

    you should use your domain (same as you'd type into the browser) as host, port 21 (can be left empty since that is the default for ft protocol). login with your cPanel details.
  7. Anna

    Urgent help someone

    check the alerts: http://forums.x10hosting.com/service-alerts/99119-apache-all-free-servers.html
  8. Anna

    Urgent help someone

    your forum loads fine for me, do you still have problems accessing it?
  9. Anna

    Question About "Double Everything" and PHP

    It could be due to some plugin you have installed, during my test akismet was the only plugin activated.
  10. Anna

    Question About "Double Everything" and PHP

    Welcome to x10 hosting. Wordpress should run just fine on level 2 (intermediate). Currently there's no levels in use, all accounts are set to the equivalent of level 2 (some functions that normally would be in level 2 might be off though). The use of levels are coming back when everything else...
  11. Anna

    Vista Media Center Recording

    Closing thread on the thread starters request.
  12. Anna

    Submitted a ticket, now what?

    See reply to your ticket, your site should be fine now.
  13. Anna

    Latest update news thread response: 6/22/09

    the move from starka to stoli is done, atm I don't see a hosting account linked with your forum account so you'd need to submit a ticket Please include your cPanel name and that you were on starka
  14. Anna

    I don't use wordpress for that page, but I do for three other parts of the site... Main page is...

    I don't use wordpress for that page, but I do for three other parts of the site... Main page is supposed to be somewhat static, only dynamic content is received from feeds
  15. Anna

    Authentication Required?

    Perrytje: Please submit a ticket about that, I can't access controls needed, and those who can might not come here and read posts in a near future.
  16. Anna

    Ages of X10 users

    33 yrs old :)
  17. Anna

    Latest update news thread response: 6/22/09

    I can not access your ticket and check, it's in a department I don't have access to. Syed should know what he is talking about, he has been around longer then me and he is part of the administration
  18. Anna

    Latest update news thread response: 6/22/09

    You are correct to assume this is an upgrade with the future in mind. However you should submit a ticket if you have not already, as it appears that the link between your hosting account and your forum account is broken, which I suspect is very much part of why you can't access your site yet.
  19. Anna

    When will the staka and stoli servers be transfered

    You'll need to submit a ticket, please include your cpanel name as well, your link between forum and hosting account seem to be broken.
  20. Anna

    support.x10hosting.com

    All news and information is sent out through this forum, that is correct. If you have any problems with your account, the support.x10hosting.com is the place you wanna be, login there using the same credentials as you do here for the forums. You can submit a ticket, be as clear as possible...
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