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In case anyone wonders, I'm working on Central European Summer Time :) Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that...

Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday March 22nd. You're lucky...

We are aware, see: https://x10hosting.com/community/threads/intermittent-cloudflare-5-errors-site-loading-errors.207926/

I assume you mean view them in the browser? Do you have an index file (ie index.html, index.php)? If you have a designated landing page with a different name you'll have to tell the server you want that to load by default, or change its name (and any links going to that file). To tell the...

This is a new error to me, it might be related to the intermittent issues we are seeing with all servers right now though.

Your account was set to the wrong package after the migrations, I have now corrected this.

The main domain counts as one indeed. You are then allowed to create two additional domains (addon domains), I'll check why your account doesn't permit this. Domain pointer should be one, same as the parked domain was.

We have noticed that this does indeed affect all servers, intermittently. I have yet to find out the true cause however, and have also alerted the other more senior admins that may have access to parts I don't.

We have noticed that this does indeed affect all servers, intermittently. This does also affect non cloudflare enabled sites. I have yet to find out the true cause however, and have also alerted the other more senior admins that may have access to parts I don't.

We have noticed that this does indeed affect all servers, intermittently. I have yet to find out the true cause however, and have also alerted the other more senior admins that may have access to parts I don't.

We have noticed that this does indeed affect all servers, intermittently. I have yet to find out the true cause however, and have also alerted the other more senior admins that may have access to parts I don't.

If you have the .tk added as a pointer there is no way to add a subdomain to that, however adding a subdomain to the default domain would also duplicate it to the .tk domain. If you have it as an extra domain, make sure the dropdown in the upper right actually lists the .tk domain in order to...

As for the refused connection issues, we have noticed that this does indeed affect all servers, intermittently. I have yet to find out the true cause however, and have also alerted the other more senior admins that may have access to parts I don't. As for Inodes, the only way to increase those...

That is indeed the IP that your site is hosted on, all sites on that server share that IP. We have noticed that this does indeed affect all servers, intermittently. I have yet to find out the true cause however, and have also alerted the other more senior admins that may have access to parts I...

We have noticed that this does indeed affect all servers, intermittently. I have yet to find out the true cause however, and have also alerted the other more senior admins that may have access to parts I don't.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

There is currently no such button, but if you do not log into the account it will eventually be terminated as an inactive account. Though right now that could take a fair bit longer then normal as I'm not sure that the automated system has been turned on yet.

The old servers are offline so there is no way to get a database backup from those anymore. Further more you did previously admit to having two accounts. I did restore one for you but in reality both should have been subject to being suspended for the breach of our terms, but you were allowed...

Your IP was blocked in the firewall due to: Failed DirectAdmin login We recommend that you always login through the SSO page to prevent this (that uses session rather then password).