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Looks like the IP for your domain never updated properly with the server migrations, it worked up until a couple weeks ago since the old servers were still online then. I have now corrected this and you should be able to get to your site again. You may need to flush dns cache or await its...

This is my bad for not checking all parts, and just checking the IP against the firewall. Between December 12th and April 25th you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our...

Looks like the session key is not properly created to allow the login, could you please try logging out from the panel and clear any session cookies related to x10 and then try again? If that fails I may have to hand this over to the higher admins as that could be an indication the backend...

Make sure you are properly logged out from the panel, clear cookies (session cookies from x10 specifically) and then try logging in again. Currently I see no recent attempts to actually login to the server (failed logins are noted on logs and I see nothing there either regarding your account or...

I'd say we can close this one.

I got hold of the other admin with access as it appears it may have gone lost in my initial request, a password reset email has been sent out to the user.

Try logging in through the panel now, I made a small change on your account, could have sworn I did it when I restored the account as well, but perhaps I did it before the restore had ran its full course.

For MX record, make sure to ONLY use the one for your server, all others will fail you and mails would have a high probability to go undelivered.

I unblocked your IP once again, it was blocked due to: Failed DirectAdmin login Do NOT attempt to login directly to DirectAdmin, always go through the main login at: https://x10hosting.com/sso/login

I have removed your IP from the server blacklist.

With cloudflare, the only place you should set force https is at cloudflares control panel. I have a wordpress site routed through cloudflare and I do not use any kind of cloudflare plugin with it (granted it is not on free hosting either I have a VPS with x10 nowdays)

have you tried clearing browser cache, the forced reload was what did it for me actually.

I get this: https://www.screencast.com/t/47WgeQp1ee

Yeah, I get a working page on the .com domain. You might need to clear browser cache (or force reload with ctrl + f5 if your browser supports it).

You can not have wordpress URL setting to use https as the server itself still can't properly use it. Wordpress always tries to redirect to the configured domain, meaning that when cloudflare connects the server it will attempt the https version that as you noticed does not work. I modified the...

The only place you *might* have been able to change anything yourself as it was now would be if cloudflare have something you could have changed so it would not require the https access on our server. I don't know enough about cloudflare to confidentially say you could have though, but I...

I found your IP blocked in the firewall due to: Failed DirectAdmin login I have removed the block. It is recommended that you always login through the main site (https://x10hosting.com/sso/login) as that is also the only way that will keep the account marked as active.

This would be due to the domain pointing to x15 and not the server you are on, which is rather odd seeing as you use our name servers. I have corrected this, you may need to flush your dns cache or await its natural refresh.

Saying please helps :) Remember to login at least once every 30 days going forward, normally we do not restore accounts terminated, but since this was done outside of the automated system with no suspension first we have allowed users to request their accounts back, though we are about a month...

How are you uploading the files? What size, approximately, is the file(s) you are attempting to upload?