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To avoid suspension the requirement is to login to the account portal at: https://x10hosting.com/sso/login/ We do not track if you login anywhere else. Where are you seeing the http 500 error?

Great, that helps for future inquiries.

I tried looking up what server you are on, but there's no hosting account linked with the forum account you post from. Could you please in the future use the linked account, or re-link your hosting to this forum account? If you go to portal -> Get Support -> Visit Forums you will both see the...

What you need to do is: Log in to the the admin interface of your script. Look for a setting that concerns site url. Change that to be your custom domain.

What you need to do is update your script to reflect the custom domain, many scripts automatically sets up an redirect to lead ALL incoming connections, regardless of what domain they use, to the one configured as the domain in settings. However related the issue might seem, you should always...

We can not help with third party scripts, you would need to seek support either at wordpress or the author of buddypress for this matter. I'd however start with looking at regenerating the permalinks in wordpress, I have never used buddypress but if I recall right it is a social network like...

The account will eventually be deleted by the system, this will not be speeded up in any way.

First of all, all support inquires must be done using a linked forum account, something you are not doing. Looking up the account using the name tells me that you did open an appeal through the account portal as well, which btw is the only instance for discussions on suspensions. I also see a...

what you would need to do to get rid of that is flush browser cache, flushing dns has nothing to do with that since by the fact you get the coming soon we can see the dns is pointed to the correct place. It is a placeholder that is shown in the few minutes before the webserver has updated itself...

Indeed possible. I have changed your domain, please make sure you update any scripts you might have to reflect this change. Also be aware that there could be a a little bit of time before it properly works fully (propgagation time). If you end up seeing the coming soon page, please clear...

I agree it is. I have been digging around and also relayed my findings to the higher admins with more knowledge on how the servers are set up. Unfortunately with the issue beeing intermittent, and not always present, this makes it a bit tricky to find the cause for. Also the tasks the error...

I went into your account and switched to using cpanel x3, doing so I was able to successfully add the domain both as parked and as an addon domain. I will relay the information that x10 basic appears to have a bug with adding the domain as addon, as parked it worked with the basic as well. I...

Do you have any database activity on your site?

To be able to check anything we would need to know what the domain is.

The main domain must be one of the free domains we provide, if you have a custom domain, you'll need to set that as an addon domain or a parked domain. A custom domain would need to be set up at the registarar to use our name servers, which are ns1.x10hosting.com and ns2.x10hosting.com

The problem here is being able to reproduce the error to see what is causing it, for most of you guys it appears to happen in the backend of the site, which we do not have a login for obviously. I have a test account set on one of the servers, where I on and off been testing using a wordpress...

What is the domain in question?

I gave the server a kick, you should be good to go now. Sorry for the inconvenience.

It is indeed widespread, covers all servers by the looks of it. These kinds off issues are often rather illusive, they appear more or less randomly, and from what others written mostly when they do things in the admin interface of their scripts, such as making changes and submitting those. And...

That other user is on Absolut, I believe that the 5Mb remark is what he wants it to be and not what it is actually is. The answer is the same though, it is not something that we can change at this time.