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  1. Anna

    Can not get into AP to change account password

    I'm not able to recreate that issue with my account, I clicked logout in cPanel (tested both using basic and cpanel x3) and are promptly asked for username and password when I click on "Sign in", I'm using chrome browser as well as Firefox. Are you still seeing this issue? I did notice our...
  2. Anna

    My site has been deleted for inactivity. Is it gone permanently?

    When an account is removed that means all data is deleted from the server, the files would be gone permanently if you do not have any backups saved locally yourself.
  3. Anna

    delete databases created in php my admin

    Yes, you can delete them, however since they show up in your cPanel, there's not technically a need, you'd have to manually create and add users though rather then use the wizard to automatically do all steps.
  4. Anna

    Issue when changing themes in cPanel

    Hello, Just spoke to one of the admins, they are aware of the issues and working on resolving it, there's no eta though for when it will be sorted. cPanel basic will show up properly if you go back to login page and login to your account again after having used the switch button in cPanel...
  5. Anna

    Help!

    I seriously doubt there would be anyone giving out a VPS for free. We only offer shared hosting for free.
  6. Anna

    Account Deletion Request - Please delete my free hosting account.

    I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  7. Anna

    Account Deletion Request - Please delete my free hosting account.

    I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  8. Anna

    page does not work

    You'll have to add it to your account through cPanel before it will work, otherwise the server have no way of knowing what content to show, in fact right now the domain probably points to nowhere as our namservers won't add information about it until you do add it to your account. See...
  9. Anna

    Access denied for user 'beernice'@'localhost' to database '_simple_login'

    The database should be named in such way that it is prefixed with your cPanel username, meaning its proper name would be 'beernice_simple_login' I'd also recommend that you create a specific database user in cPanel to use with the database, don't forget to add it to the database with proper...
  10. Anna

    CNAME to subdomain displays website-coming-soon

    You will not be able to add your domain to your account without setting the domain to use our name servers, that's how the servers are setup for security (simply to avoid "hijacking" of domains). Best you can do without changing name servers is set a redirect at your registrar and point it to...
  11. Anna

    destination ip address in A Record

    For adding your own domain to your account here with us, see: http://x10hosting.com/wiki/How_to_Use_Your_Own_Domain
  12. Anna

    Account Deletion Request - Please delete my free hosting account.

    I have placed your account under an administrative supension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  13. Anna

    Domain issues

    Glad to hear you got it working. I'll close this thread as the matter is now resolved.
  14. Anna

    My website disappeared

    Accounts that are inactive are pruned from the system periodically. If you fail to login to your account portal every 31 days the account would first be suspended, and if the suspension is not dealt with in proper time (you would have roughly 14 days to resolve the suspension, never shorter but...
  15. Anna

    Domain issues

    MX records relates to mail settings, and has nothing to do with setting the name servers. I see the name servers for that domain to be: Name Server:NS3.FIRSTFIND.NL Name Server:NS4.FIRSTFIND.NL Name Server:NS5.FIRSTFIND.NET You'll want to find where those are set in your administration...
  16. Anna

    Hosting questions

    I have not heard back from the admin that would be able to actually access the backend in the way needed to switch the forum account attached with your account portal for the hosting account. I'm sure he'll get to it in due time, but there may be other more pressing matters for him to tend to...
  17. Anna

    Account Deletion Request - Please delete my free hosting account

    The forum account you are posting from is not linked with a hosting account by that name. However I do notice that the account you refer to is already suspended awaiting termination and will be terminated roughly 14 days after it was suspended.
  18. Anna

    Account Deletion Request - Please delete my free hosting account

    I have placed your account under an administrative supension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  19. Anna

    cPWebDisk App

    I'll pass the question on to head admin, I make no guarantees that this will be enabled for free hosting though. All depends on how well it would work with the server setup, and how big of an interest there would actually be among the users for something like this, so far you're the only one...
  20. Anna

    Hosting questions

    Interesting, when I look up the hosting account evmcomic, I get a response that the forum account would be agrcelem, which is not even close to being logical... I'll see if I can get an admin to connect them properly for you.
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