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  1. Anna

    Auto Responder option

    I have gotten a reply, and it appears that it was removed from free hosting and is now only available on premium. We might be able to sort some out though so you can make the needed changes to the existing one.
  2. Anna

    Account Deletion Request - Please delete my free hosting account

    I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  3. Anna

    Auto Responder option

    I will look into if the autoresponder option was removed for a reason, and if so why, and get back to you about that as soon as I get an answer.
  4. Anna

    Account Deletion Request - Please delete my free hosting account.

    Hello, The account has now been terminated. Please allow some time (an hour or so) for the system to completely clear all instances of the domain before attempting to sign up again using the same domain.
  5. Anna

    Account Deletion Request - Please delete my free hosting account.

    We normally mark the account for termination but setting it suspended and letting system take care of the deletion, which would take roughly 14 days. If you want this faster to get a fresh start for instance, you have to make sure to put that request in with the termination request. Your portal...
  6. Anna

    account suspended

    oki :) I'll close this up to mark as resolved.
  7. Anna

    Hosting not working, error while login in in the control panel

    Hello, I have pinged Bryon to alert him to your thread again, given he is in US though there could be a couple hours before he's available, it is early morning there now.
  8. Anna

    Can't set nameservers. Gets a error

    What values are you entering? Have you tried contacting the domain registrar to see if they can elaborate a bit more on what values they see as wrong?
  9. Anna

    Delete account

    In order to have your hosting account terminated please post back using the format as described in this wiki article: Delete a Free Hosting Account - Free Hosting Wiki
  10. Anna

    Account Deletion Request - Please delete my free hosting account.

    Domain has been changed. Please note that there may be a few minutes before you see the changes reflected in your account panel and cPanel. Also please remember that there may be a bit delay before the domain is fully functional, this is called propagation time. While the domain normally works...
  11. Anna

    Forum Switch

    Redirects me to this new one, I assume the new one is gonna be permanent?
  12. Anna

    Account Deletion Request - Please delete my free hosting account.

    I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  13. Anna

    Website deleted from account??

    The account was terminated on July 27th after having been suspended for 14 days, the suspension was for inactivity. During the 14 days period you would have been able to unsuspend your account, and you should have gotten an email notice when the suspension was placed on your account informing...
  14. Anna

    Porque no puedo registrar un host desde Uruguay?

    Support is done in English only.
  15. Anna

    New Subdomain help

    In cPanel you will have the option to add "subdomains", it is under the section "Domains". Once you clicked the icon you will be presented with a page that at the top have a form for creating a subdomain and choosing its document root (or create one if the folder does not already exist). The...
  16. Anna

    Need port opened...please?

    We can not open ports upon request on free hosting, this would quickly get out of hand and we'd have a firewall that was leaking heaps if we started doing it.
  17. Anna

    E-Mail Issues on Level?

    There has been some intermittent email issues, but I believe there should be no issues at this time. Do you still see any errors with sending your emails?
  18. Anna

    Questions about x10Premium

    Hello, Sorry for the delay in reply to your questions. 1. Yes, the email server on premium would be less stressed and with that it would also be more reliable. 2. While I am fairly certain there is some kind of limit to ensure that the email server does not get blacklisted for spamming I do...
  19. Anna

    How 2 add User Data Collection From on PHP?

    Moving this to "Scripts, 3rd Party Apps, and Programming" forum since that would not be within the scope of the support provided by x10hosting.
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