Search results

  1. Anna

    Account Deletion Request - Please delete my free hosting account.

    In this case, doubtful that the suspension caused this, I'd say it is very reasonable to say that the new hosting account is linked to the same forum account as your old hosting (the forum account linked with your hosting was created June 24th, while the hosting account was created July 11th)...
  2. Anna

    Account Deletion Request - Please delete my free hosting account.

    I do not find such username in the system, and there's no hosting account linked to the forum account you are currently posting from.
  3. Anna

    Account Deletion Request - Please delete my free hosting account.

    Log out from the forum account you are currently using and login with the forum account that actually belongs to your hosting account and then post back with the request.
  4. Anna

    Account Deletion Request - Please delete my free hosting account.

    It will work better, and surely be faster, if you post the request from the forum account actually linked with the hosting account you want to terminate. In this case that would mean the forum account downloa2.
  5. Anna

    2 accounts?

    Each individual is only allowed 1 free hosting account, so the answer to that is no. If you on the other hand refer to having more then one site up on your account then yes you can, this is what addon domains are for.
  6. Anna

    Domain not exist

    That account was terminated in February after having been suspended for 14 days, there would be no way to get the account re-activated. And unfortunately, judging by the IP you posted from you're in Bangladesh which is currently not on our white list of countries eligible for free hosting.
  7. Anna

    Change main domain name

    This has been done, it may take a few minutes before the change is reflected in your account portal and cPanel. And please do note that there may be a couple hours before the propagation has cleared and the domain is fully functional around the globe, though often it is faster.
  8. Anna

    Domain not exist

    There is no hosting account attached with this forum account, in order for us to look it up we would need the cPanel username of your account. Please note that we do prune inactive accounts, if you did not login to the account portal for a month your account would then have been suspended, and...
  9. Anna

    Error on comparison page

    Technically not an error, you can have unmetered, you just don't get it right of at sign up, read this thread for more information: http://x10hosting.com/forums/free-hosting/173837-account-upgrade-policy.html
  10. Anna

    Huge thanks to the Staff

    We're pleased to hear you're happy with the service we provide.
  11. Anna

    Stuck Un-Suspension Action

    :) np Closing this as it has been resolved.
  12. Anna

    Stuck Un-Suspension Action

    Gave the server a kick, your account should now be good to go again.
  13. Anna

    The new X10Hosting panel doesn't detect my existing website

    I have left a message for the admin that has been involved in developing the basic theme that installs made through softaculous in full cpanel doesn't show. As mentioned above, for now if you installed through softaculous with the full cPanel you would need to use that for maintaining the site.
  14. Anna

    Account Deletion Request - Please delete my free hosting account

    I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  15. Anna

    Account Deletion Request - Please delete my free hosting account.

    I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  16. Anna

    Account Deletion Request - Please delete my free hosting account.

    Can you please confirm the cPanel username, the one given above does NOT match the one on file for the forum user you are posting from.
  17. Anna

    Delete a Free Hosting Account

    I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  18. Anna

    delete my account

    I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  19. Anna

    Amazing Service

    We're glad to hear you enjoy your experience :) Welcome on board with us.
  20. Anna

    Account Deletion Request - Please delete my free hosting account.

    Can you please confirm the cpanel username for the account you want to terminate?
Top