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From account portal you'll find a link if you click "Get support" first. I'll pass it on though to see if A) a link from portal that is easier to spot can be added, and B) see if a link to the forums can be added to cPanel.

The countries that are blocked either due to US sanctions making it illegal for us to provide service to residents in those countries or due to a high level of abuse from past users from that country. The list is revisited and re-evaluated from time to time.

Your account does not qualify for the upgrade at this time, you need to be using up at least half the allotted disk space to get the upgrade, you are currently only using a little over 1mb.

I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.

From time to time we revisit the list and consider adding additional countries to the whitelist, there's not much you can do from your side. The blocks are based on previous abuse history, meaning those that are blocked had a very high level of abusive users. As far as I know there's no plans...

I'd guess that is related to the servers having php upgraded to version 5.4. Do you still see any errors now that the server upgrades are fully completed?

I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.

I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.

I'd guess it is related to the php version upgrade that was done tonight, at the time you posted your server was not fully done yet. Do you still see any errors now that it is completed?

I'd guess it is related to the php version upgrade that was done tonight, at the time you posted your server was NOT fully done yet. Do you still see any errors now that it is completed?

Are you getting any errors? What email are you trying to send to and what email address are you sending from? Without knowing these things we can not track the email, but a educated guess would be it is stopped by spam filters (ours or the recipients), as far as I know there's no issues with...

You won't be able to add the domain unless you can set the name servers, so if there's no place in your domain administration where you can set them your self that means you may need to contact the registrars support and have them set them for you. As of now just an A record won't do, the...

For x10premium support please use the support option at: https://clients.x10hosting.com/clientarea.php

This has been done, there may be a few minutes before you see the changes reflected in cPanel and your account portal. Also please note that there may be a delay before the new domain is fully functional due to propagation time, usually it works within the hour but it can take considerably longer.

Premium hosting is completely separate from free hosting so no credits would be possible to apply before you actually have an account for premium hosting. The way I understand it you can go ahead and upgrade, but before you actually pay the bill you should open a ticket in the clients area of...

This has been done. There may be a delay before you see the changes reflected in cPanel and your account portal. Also please note that there's a bit of propagation time, usually within an hour but can take considerably longer, before the new domain is fully functional.

I added a bit to my post above, tried looking your account up and noticed there was none attached with the forum account you post from. As to how to fix a bad script, you'd have to look at code and check how it handles the database connection, personally I'm not a php coder so I could not tell...

I don't see any such errors on your site at this moment. One reason the limits would be exceed may be scripts that are bad at closing the connection when done with the database, that could soon build up to many connections open. The limits are set at reasonable numbers and a with good script...

I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.

I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.