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For starka the IP to use for an A record is: 69.175.120.122 (also shown in your cPanel as shared IP) For CNAME use: starka.x10hosting.com

I see a whole lot of files, images mostly, but no trace of any site at all... this would make your account fall under file hosting which is not allowed. We provide space for websites, not file storage. I also see you have a lot of redirects setup in cPanel, depending on what folder someone...

Looks like your account is affected by the issues as noted at: http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html Escalating this for further handling.

Escalating for further handling. You can see what the Illuminated hosting package is at: http://x10hosting.com/free-hosting-comparison

Escalating for further handling.

Escalating for further handling.

Escalating for further handling.

Escalated for further handling.

Escalating for further handling.

closing this thread since you have an earlier thread that has been escalated.

Your account is affected by that issue. Escalating for further handling.

Escalating for further handling.

Since your account is on Starka, that would not be the case. Your home directory and files are all present on the server as far as I can see. Is there still any issues with this?

closing this duplicate, refer to the ticket in the account panel for further handling.

closing this on request in newer thread.

The only repair available right now is deleting and re-creating the account, which can be done from the backend. If you have any databases you need to save, please back them up and let us know once you done that. I'm going to escalate this for further handling, you can access the ticket from...

Escalating for further handling.

Escalating for further handling.

Escalating for further handling.

Escalating for further handling.