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  1. Anna

    hello ineed the name server to park domain

    name servers are: ns1.x10hosting.com and ns2.x10hosting.com
  2. Anna

    MySQL down?

    There was an error in the list of remote mysql hosts for your account, when I sorted that it started to work again.
  3. Anna

    Help! My website is not loading!

    Hello, If you still get redirected to /cgi-cys/defaultwebpage.cgi please try clearing your browser cache, your site shows up for me at this time. You'll want to check your coding as well as it seem to constantly reload. There's often a delay before the webpage does show up when you add a new...
  4. Anna

    Cpanel refuses to login

    Hello, Could you try logging in now? Seem the system failed to fully unsuspend your account, this also means that your last password update likely was not carried over to the cPanel account, you may need to re-do that process.
  5. Anna

    My website has been suspended.

    Oh well, I did take care of the initial problem. Too bad your site infringes copyright, it has now been permanently suspended.
  6. Anna

    Copyright DMCA

    You are correct, it was not a record label. It was from the owner of the site(s) who's layout you did copy. So the claim was regarding: photo, layout and design.
  7. Anna

    Pop ups

    That could very likely be the reason. I know that ads do display a bit differently depending on if you are logged in or not logged in.
  8. Anna

    Account closure.

    please confirm that you have any and all backups you need before we terminate the account.
  9. Anna

    Hi y'all

    welcome :) Hope you'll enjoy it here.
  10. Anna

    my website suspended

    Turns out the language is not the only thing you violated TOS with. I did a quick check and found a chatscript as well, which is also a violation of TOS. The account will remain suspended, and will eventually get terminated.
  11. Anna

    New Prime Membership!

    With Prime you'd still be on the same server, so no that part won't change. Are you saying the automated installs does not work for wordpress? We did sort an exception for that based on the information we had at that point. As for myBB, not sure an exception has been sorted for myBB though, but...
  12. Anna

    Account Deletion Request - Please delete my free hosting account.

    I have set your hosting for termination. It should be fully removed within 48 hours. Please note that the forum account will remain.
  13. Anna

    New Prime Membership!

    It's automatic, but there may be a slight delay. How long ago did you sign up for it?
  14. Anna

    Need help getting started.

    for host use your main domain (wont work until you configured it at co.cc) or starka.x10hosting.com user and pass is the same as for cPanel, so robin009 is correct for user. Files that you want publicly available need to go in public_html name servers are: ns1.x10hosting.com and ns2.x10hosting.com
  15. Anna

    Suspension

    Then please explain why your files have this: Nullified by DGT
  16. Anna

    More Email-accounts?

    No, not for free. Take a look at this option for being able to get more e-mail accounts: http://x10hosting.com/prime-membership
  17. Anna

    can't open my cpanel

    We've had reports of what is referred to as "the great china firewall" actually blocking one or more of our free hosting servers. If that is the cause for this, there's not much we can do about it.
  18. Anna

    Again MySQL error (1045)

    Not entirely sure, I did a few various things, including recreating the db user in your account, as mentioned it is not unheard of the password getting messed up in the user table for mysql. The 0.0MB is related to remote, as if we enable the option to allow cPanel to calculate the size (which...
  19. Anna

    vBulletin

    You should have checked before uploading. If you didn't get a license number as well from him (there's none in the files where it's supposed to be), that is a clear indicator something is wrong.
  20. Anna

    Again MySQL error (1045)

    Seem to be working now, can you confirm that?
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