I don't quiet understand what you are saying.
However I did look your account up, and it is permanently suspended for having a rapidleech script. This is strictly prohibited in TOS, rapidleech is even specifically mentioned there. Also this type of suspension is part of our Zero Tolerance...
Please try now.
You might need to do another password update, as it might not have been carried over to the cPanel account due to an error with how the password was stored.
That error code translates to: Unsuspension called for a user that does not exist.
This means that the account has already been purged form the system, all accounts that has been suspended for more then 14 days are purged periodically. Your account was suspended on October 26th, which is more...
I have unsuspended your account.
Just for reference: Should it happen again (inactivity suspension), you can unsuspend yourself through the account panel. You'll find the option at Hosting -> Suspensions.
It was suspended due to a phishing site being found on your account. As such the suspension is permanent.
Appears as the suspension was manually done, which means it had to have been reviewed by at least one staff member before being suspended.
Never mind about that, his account has been suspended.
Call of Duty would come with copyright protection, and I'd assume so does the files relating to Call of Duty that he stores in his account as they seem to be part of the installed game.
co.cc addresses is in fact provided by a third party, you'd need to register and configure the domain at their site: http://co.cc
We recommend that you set the name servers for the domain to ours: ns1.x10hosting.com and ns2.x10hosting.com
If you use the co.cc page to try to reach cpanel...
You bought the inactivity timer on August 4th. The e-mail you are quoting appears to have been sent on June 13th, which means that your account could have been suspended when you bought that inactivity timer if you did not request an unsuspension at that time, buying the inactivity timer would...
what was the hosting user name?
Note that the payment only prevents inactivity suspensions, you could still be suspended for other reasons, all of which will lead to termination if you do not request unsuspension within 14 days.
Your other account is currently suspended for a TOS violation. We will not remove any parked domains from that account.
When the account is terminated, which it will be sometime after the minimum time of 14 days has passed.
The fact that the files you uploaded is illegal makes it impossible for us to unsuspend your account. We have zero tolerance for these kinds of things.
You do violate our TOS and US copyright laws by providing means to download them, as those games would be hacked/cracked in some way to bypass the need to buy them in order to obtain a license for the games.
The TOS has been the same for at least 3 years (which is when I joined).
This is a...
You should be able to re-add it now. If you still get any errors could you please let us know what folder you want it pointing to and we'll sort it from our end.