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  1. Anna

    TOS query

    File hosting would be defined as using the account only for uploading/sharing files, without a proper site. I assume that it will be a proper site and not just a place where they can upload/download through ftp? That's the key part, having a proper site, where the files make sense. Although...
  2. Anna

    avg load constantly over 20. is that normal

    Not always high, but most of the time higher then a similar paid server would show.
  3. Anna

    Restore access.

    That file is not what the filter detected and that got your account suspended.
  4. Anna

    I still get an inactivity warning in my email even with an inactivity waiver

    I think what happened is that instead of linking with your existing forum account, you accidentally created a new one. Login to the account panel using the e-mail address associated with your hosting account and your cPanel (hosting) user names password. Once logged in you can use this link to...
  5. Anna

    Changed main domain, specified x10 name servers with registrar, site displays error p

    Re: Changed main domain, specified x10 name servers with registrar, site displays err Your domain should now be fully operational. There was an error in the domains configuration on the server which I have now corrected. If you still can't reach it, please try clearing your browser cache.
  6. Anna

    Unsuspension

    Nulled scripts are part of our zero tolerance policy, which means your account is permanently suspended and pending termination.
  7. Anna

    Problems with .NET site

    Your account is on cossack which currently are having the accounts moved over to a new server. You can read more about that at http://status.x10hosting.com If it still doesn't work when the new server is announced to be fully operational, in other words when there's an announcement saying the...
  8. Anna

    May i please ?

    That site is not hosted with us, and I don't think it ever was, so we can not answer to why it doesn't work. The domain seem to be redirecting to another webhosts error page.
  9. Anna

    Account of Server Cossacks is suspended :/

    those suspensions are placed by Corey during the process of transferring accounts, I'm sure he intends to unsuspend once the account has been fully moved.
  10. Anna

    x10 irc channel

    what are you using to connect? I tried searching the error code, and it seem to be related to some webclients.
  11. Anna

    x10 irc channel

    :/ hmm... Worked just fine for me to reconnect:
  12. Anna

    Wher is my data?!

    actually, he's not the only one pointing to that IP, and when I talked to Corey about if IP for Lotus had changed (before he mentioned he started moving accounts), he asked if that was the IP I saw, so I assume he has a plan and everything is in order despite showing a vps IP.
  13. Anna

    x10 irc channel

    you can find our irc channel at: irc.x10hosting.com
  14. Anna

    Account not fully moved ??

    The accounts are moved in two steps. Settings and pure account data first. The files and folders come after. We do not want Cossacks disk drive to give in before we have moved all accounts, so we are doing what we can to ensure safe transfers, although that does make the process rather slow.
  15. Anna

    Website on lotus down

    We have found the cause of your issues. Corey started moving accounts on lotus over to a new setup and hardware. Keep an eye on http://status.x10hosting.com
  16. Anna

    All Files Has Been deleted

    They are not deleted. Looks like your account has been partially moved onto the new server, as announced at http://status.x10hosting.com When the move of your account has been fully completed, you'll find that everything is there again.
  17. Anna

    site moved??

    It looks like your account is not moved to its full yet. I did get a directory listing on your address.
  18. Anna

    Un Suspending

    No, you can not pay to get your account unsuspended. And thanks for clearing up my misinformation.
  19. Anna

    Un Suspending

    The initial suspension was manual, which means a staff member saw the file, you have even admitted to it being there initially. Only reason your account ever had a few minutes window where it wasn't suspended before another staff member placed it back into suspension was a system glitch...
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