500 Internal Server Error

[WayneGeorge]

Hello, I keep getting a 500 internal server error everytime i try to navigate to my website. Ive checked to see if my files are on the server and they are. the appropriate permissions are correct to. How can i fix this issue?

 

[Anna]

Hello,

I don't even see a website to navigate to, all I get is an index of/ listing.

Did you remove the files? Or do you need us to check for a backup to restore?

 

[WayneGeorge]

Hi there, Yes i took my website down due to the error because i didn't want anyone to go to a non functional website. I think what i will do is first upload the files again, back them up before messing with them just in case. Will that may help? if i still continue get the 500 error i will let you know.

thank you

 

[descalzo]

Any .php files should have permissions of 0755 or 0644 . 0777 or 0666 will give errors.

Any RewriteRule in .htaccess should have

RewriteBase /

at the top of .htaccess

 

[Jarryd]

Hello,

Please check your file permissions of all your php scripts, php files should be set to 644 and any file that requires writing permissions should be set to 755 (usually config files e.g config.php). Also if you use rewrite_mod for any software you're using please ensure Rewritebase / is inside your .htaccess file. Also if any php scripts execute for more than 60 seconds they will be killed by the server and produce this error. If you have any further problems please re-open this ticket by going to the "administrative" button at the top of the original post.