Account Problem - Evidence

[Overton]

Below is a screenshot of my cPanel results for the Cossacks server and the results shown using http://x10portal.uni.cc/serverstatus.php, both screenshots were taken at exactly the same time.
My cPanel results have been like that for over a week now, I have made 2 topics and 1 staff ticket, you dont seem to know anything about it.

Here is the evidence, if it isnt fixed tonight I will be switching hosts to one that does know if there is a problem with my account.

Here is the picture.

 

[galaxyAbstractor]

you mean mySQL? There is no way checking the online status of mySQL with such scripts, since the firewall blocks those requests.

If you mean your site is down, it's up for me.

 

[Overton]

you mean mySQL? There is no way checking the online status of mySQL with such scripts, since the firewall blocks those requests.

If you mean your site is down, it's up for me.

OMFG!!!

I A THE ONLY ONE WHO CANNOT GET ON THE SITE!

I HAVE SAID THIS 4 TIMES TO 3 DIFFERENT MEMBERS OF STAFF!

YOU SHOULD KNOW THESE THINGS, ITS CALLED COMMUNICATION!




Note: Sorry for being angry but I have LITERALLY explained it several times and nobody seems to know whats wrong...my cPanel is reporting the site to be offline when it is ONLINE.
I CANNOT get on the site, I get a 404 error...same as its been for 7 days...

 

[Cyclone103]

Wow....that sounds bad....

The strangest thing is that they are showing conflicting statuses. Cpanel is up on one and down on the other, and MySQL is up on one and down on the other.

How are things right now? When did you last check?

 

[galaxyAbstractor]

hmmm. That's weird with the 404's... It maybe could have happened that your IP got blocked by the firewall, but I'm not sure that would show 404's...

Try making this:
1. Clear your cache of the browser
2. Open CMD, and type "ipconfig /flushdns" without the quotes
3. Shut down the computer
4. Go to your router/broadband/the box you use for the internet (you know...)
5. Turn it off for about 10 seconds, then turn it on again. Turn on the computer again

It may work now may not. If it doesen't, you could check if it's your ISP.

Go to the network properties, (in vista: control panel -> Manage network connections -> right click on yours and choose "properties").

Now choose "Internet protocol version 4".

Choose "Use the following DNS server adresses" and fill in:
208.67.222.222
208.67.220.220
(in that order)

Check if it works now.

 

[Overton]

Vigge, Ill do that now.

Cyclone, its been like this fr 7..LONG days...Im trying to run a game and the users are getting annoyed just as much as I am...its ridiculous.

 

[leafypiggy]

ask for your IP to be un-banned

its a mod_security problem


after so many errors against mod_security, it bans your IP from the server

 

[compwhizii]

ask for your IP to be un-banned

its a mod_security problem


after so many errors against mod_security, it bans your IP from the server

And ask in the support system. Not here.

 

[Overton]

Vigge, neither has worked.

 

[compwhizii]

Vigge, neither has worked.

So please do what leafy suggested.

 

[galaxyAbstractor]

Vigge, neither has worked.

Well then, now the only solution seems to wait for the ticket to be answered. Sorry

 

[Overton]

So please do what leafy suggested.

Stop with the useless posts?

 

[leafypiggy]

Ummm.. hmmm

thanks?

I know what happened.

In your ticket, ask for you IP to be un-banned, and supply them with your IP address..

Don't insult things you havn't tried

 

[compwhizii]

Stop with the useless posts?

Excuse me? I'm trying to help.

What are you doing?

 

[Overton]

I have the right to be annoyed after 7 days of about 100 attempts, commicating the same message several times, trying to put points accross, etc etc...

 

[compwhizii]

No you don't. I'm becoming sick of users yelling at us for trying our best to help. You need to grateful what you're given is free. So please, before I lose all patience and stop helping users, change your attitude.

 

[Overton]

No you don't. I'm becoming sick of users yelling at us for trying our best to help. You need to grateful what you're given is free. So please, before I lose all patience and stop helping users, change your attitude.

1. The customer is always right doesnt apply here or something?

2. You didnt bother to read my post yesterday, you posted a completely useless response, which happened to be something I had already done, if you had read my post you would have known that.

 

[compwhizii]

1. The customer is always right doesnt apply here or something?

2. You didnt bother to read my post yesterday, you posted a completely useless response, which happened to be something I had already done, if you had read my post you would have known that.

I'm not staff. Thus any support you get from me or any other non-staff member of the forums has no guarantee of quality.

This is no longer official support. I don't know why you won't just use the new system and wait. If you're impatient you can just go elsewhere. I really doubt anyone will miss you.