Cannot Access Control Panel

[cotumbx1]

Whenever I try to login to get to control panel on x10hosting. It gives me this message.

((Safari Icon Here))
Safari Can't Connect to The Server (?)


Safari can't open the page "http://vox.x10hosting.com:2083/login/" because

Safari can't connect to the server "http://vox.x10hosting.com".​

 

[TF4um]

Sounds like safari is blocked

 

[cotumbx1]

Well, my friend, who has the exact same computer pretty much. Since we go to the same school who provides computer, can get onto my control panel AND his control panel on safari, that doesn't seem to be true.

 

[TF4um]

Ok, that eliminates that theory, i wasnt aware that you had performed those tests. sorry

 

[cotumbx1]

What could it possibly be?

 

[bdistler]

What could it possibly be?

Looks like your IP is on somebodies firewall

can you get to the sign-in page with a proxy like --> [ http://hidemyass.com/ ] ?

if you can - then the issue is - whose firewall

 

[cotumbx1]

It is not a firewall since we have the same filtration system on both computers, they are virtually the same.

 

[bdistler]

my point is - it could be a firewall anywhere - your network - your ISP - x10hosting

 

[cotumbx1]

How could I test this theory?

 

[bdistler]

How could I test this theory?

as I said above - "can you get to the sign-in page with a proxy like --> [ http://hidemyass.com/ ] ?"

 

[cotumbx1]

That website is blocked when I try to go to any website.

 

[cotumbx1]

Sorry to bump this, but I need a solution.

 

[hqmediax]

Same problem here I can only access the website from HideMyAss.com but I cannot login from there

 

[cotumbx1]

What should I do to solve this then?

 

[Anna]

It is not a firewall since we have the same filtration system on both computers, they are virtually the same.

The IP you currently post from is NOT in the firewall block with us, so from our side there should not be anything stopping you from accessing your account.
Are you both connecting from within the school network? Some schools/workplaces actually block the port cPanel, and thus our portal since that is effectively a cPanel login, uses (2083).

Same problem here I can only access the website from HideMyAss.com but I cannot login from there

Your IP was not in our firewall either, are you by any chance at a school/workplace environment that might be blocking port 2083 outgoing?

 

[cotumbx1]

We both are accessing from the exact same desk. So it cannot be the network.

 

[cotumbx1]

How could I test to see if that is the issue?

 

[Anna]

If you're both at the same desk the school network should not be the cause, you should both be blocked if it was port. What IP do you get when you go to this site: whatsmyip.org just to see if it is the same as the forum logs for your posts.
Do you happen to know what server your friend has his account on? There is a small possibility that the school has the IP of your server blocked, while his is white listed, if it gets lists of malicious IPs and blocks all by automatically, unfortunately the free hosting servers see their share of abuse from time to time and may have ended up on such list.

 

[cotumbx1]

My friend can log onto my account.

 

[hqmediax]

Your IP was not in our firewall either, are you by any chance at a school/workplace environment that might be blocking port 2083 outgoing?

I'm using my home internet i recently switched to AT&T U-verse and that's when the problems started