Each time I sign in to my account, I get a web page with the address:
https://x10hosting.com/sso/main/main with the header Welcome back, Thom. soon after the page shows a
blue button on which has the words: Open cPanel
Everything is normal and working fine up to this point!
However, when I select the
blue button, I am taken to a page address:
https://x10hosting.com/sso/main/caf
and which displays the following information:
Sign in Successful
Please standby while transfer you to your web hosting account.
An error has occurred forwarding your sign in.
Retry
The above page and message stops all of my progress to my account.
The only link on the new page is the word in blue, Retry, which when selected, takes me back to the previous page with the same
blue button.
Thus, I can not gain access to the "
cPanel" or the DirectAdmin control panel and this has been a constant result when ever I try to access my account, now for about two weeks.
I travel so I use my cell phone data to access the internet but have not been able to gain access to my account. Too, I have even tried connecting while using WiFi at several locations. Nothing seem to work to allow me to access my account.
Please, if you are able to help me with this, I would appreciate it.