fairy40
New Member
- Messages
- 10
- Reaction score
- 0
- Points
- 1
So sorry didn't read properly and tried to log in again, I'm so sorry for the trouble. My error code is Error code E86A554C1C0EF08E0
Important Errors when trying to login / reply for inactive email
- Thread starter Eric S
- Start date
This error is indicating you are using a VPN or proxy network.
- Messages
- 11,750
- Reaction score
- 581
- Points
- 113
Make sure you are not connected to any VPN or Proxy services, that error code indicates you are using either of those.
pslat
New Member
- Messages
- 18
- Reaction score
- 0
- Points
- 1
Hi, I've been directed here from the Discord forum. I have been trying to request a password reset as required since September but was getting nothing back.After the enquiries today it seems the reset emails are going to an old email address which I had when I set up the account years ago but no longer have access to since 2017. Is it possible to have this email changed please? I am sure I have logged in to support as required per month but the web site has now gone offline. Any help would be appreciated.
Can you shoot me a direct message here on forums with the email name you wish for it to be changed to?
pslat
New Member
- Messages
- 18
- Reaction score
- 0
- Points
- 1
I've done that Eric, as a conversation? Hope that's the right way..
studioawesome
New Member
- Messages
- 5
- Reaction score
- 1
- Points
- 1
Hello,
Earlier this week I logged in at https://x10hosting.com/login
because of the inactivity notification emails.
I even did the password reset yesterday because "Most users who have received an inactivity email will need to do a password reset paragraph". And logged in again. But today a few minutes ago I still got an final warning inactivity email.
Haven't noticed any error codes. But when I click on the link in the email which directs to https://x10hosting.com/portal/ an X10hosting page with a "404 page not found" comes up. There's also an orange "click here to go home" button. Also, the menu is reachable and via "sign in" and login select, it's possible to reach https://x10hosting.com/login and login (or reset password). But it seems that isn't registered as activity (because of the emails)
Am I doing something wrong or is there a problem with the inactivity notifications I'm receiving?
I don't know what to do right now, could you please have a look?
Help would be greatly appreciated. Thank you.
Earlier this week I logged in at https://x10hosting.com/login
because of the inactivity notification emails.
I even did the password reset yesterday because "Most users who have received an inactivity email will need to do a password reset paragraph". And logged in again. But today a few minutes ago I still got an final warning inactivity email.
Haven't noticed any error codes. But when I click on the link in the email which directs to https://x10hosting.com/portal/ an X10hosting page with a "404 page not found" comes up. There's also an orange "click here to go home" button. Also, the menu is reachable and via "sign in" and login select, it's possible to reach https://x10hosting.com/login and login (or reset password). But it seems that isn't registered as activity (because of the emails)
Am I doing something wrong or is there a problem with the inactivity notifications I'm receiving?
I don't know what to do right now, could you please have a look?
Help would be greatly appreciated. Thank you.
pslat
New Member
- Messages
- 18
- Reaction score
- 0
- Points
- 1
Thank you so much for your help with this Eric, I really appreciate itI receive the following message when I try to enter my hosting control panel:
User Name: verx10mx
Failed to create login token: Login failed. Please refresh the page and try again.. If this account was just created, it may take several minutes to become available
User Name: verx10mx
Failed to create login token: Login failed. Please refresh the page and try again.. If this account was just created, it may take several minutes to become available
- Messages
- 11,750
- Reaction score
- 581
- Points
- 113
Looks like your account was broken in transit when we migrated to DirectAdmin back in December 2019.
Do you have your own set of backups or do you want me to attempt to re-do the transfer with the backups we have from that time?
- Messages
- 11,750
- Reaction score
- 581
- Points
- 113
The country you are in are not currently eligible for free hosting, however since you are a long time user I have added an exception to your account so you should now be able o login.
This block was due to 10 failed login attempts. I have removed this. Please use the forgot password feature to prevent this from re-occurring.
This block was also due to 10 failed login attempts. I have removed this. Please use the forgot password feature to prevent this from re-occurring.
- Messages
- 11,750
- Reaction score
- 581
- Points
- 113
That means the country you are in is currently not eligible for free hosting. As an existing user of a few years I have of course set an exception for you and you should now be able to login to your account.