I would say above average because, for one, it has a free hosting option and it's amazing that there is still unlimited disk space and bandwidth (very helpful). Plus the staff seems incredibly good, for both the paid-for and free hosting. They tend to answer things quicker/better than other hosting services that I've used.
That's another thing, the premium servers seem to run really well for such affordable prices. Unfortunately, I had to cancel premium for personal reasons. However, the free hosting is still great for being a free host. :wink: