Log in is the basic not the Cpanel log in
The account is listed as C-Panel x3 but shows C-panel2
When I go to the support are it shows my account as Support Level Free Community Support even though the account is Prime
I'm working on this. Your account is temporarily set to a development theme so I can try and work out this bug. It looks like the theme isn't pulling your account data correctly...
I'm not entirely sure where you are seeing this number (2 not 3). Are you referring to the number in the header, next to the "cPanel Accelerated" logo?