x10hosting portal down

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shreygro

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I live in India.

Cloudflare Error 522. Please Fix this urgent.

Regareds!
 

leafypiggy

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Hi,

I've just opened a ticket with Cloudflare about this issue. I apologize for any inconvenience.

The server is up and functioning, however cloudflare is showing the wrong information.

If possible, could you provide the Ray IDs for the 522 pages (they're randomly-generated number/letter sequences)
 

forumall

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Hi,

I've just opened a ticket with Cloudflare about this issue. I apologize for any inconvenience.

The server is up and functioning, however cloudflare is showing the wrong information.

If possible, could you provide the Ray IDs for the 522 pages (they're randomly-generated number/letter sequences)
Thanks Leafy

Ray ID is:
141c4040ce6f0a90
 

Bryon

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Hi forumall, can you please access the following page and gather the output?

http://x10hosting.com/cdn-cgi/trace

Following this, please run a traceroute to x10Hosting.com via your command prompt/terminal and provide us the output. The command would most like be either `tracert x10hosting.com' or `traceroute x10hosting.com'.

You may send us the results in a private message if needed, due to privacy concerns.
 

forumall

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Thanks Bryon.
Link gave me:
fl=21f32
h=x10hosting.com
ip=92.13.185.123
ts=1403987317.13
visit_scheme=http
uag=Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36
colo=LHR
spdy=off
0
Traceroute:
Tracing route to x10hosting.com [162.159.246.119]
over a maximum of 30 hops:

1 1 ms 2 ms 2 ms 192.168.1.1
2 5 ms 6 ms 6 ms host-92-13-184-1.as43234.net [92.13.184.1]
3 6 ms 6 ms 6 ms 78.151.227.0
4 6 ms 8 ms 6 ms host-78-151-227-21.as13285.net [78.151.227.21]
5 30 ms 7 ms 6 ms host-78-144-9-216.as13285.net [78.144.9.216]
6 14 ms 13 ms 14 ms host-78-144-9-201.as13285.net [78.144.9.201]
7 200 ms 197 ms 107 ms 195.66.225.179
8 13 ms 14 ms 14 ms 162.159.246.119

Trace complete.
 

leafypiggy

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Hi @forumall,

Thank you for the information. We've updated CloudFlare with the information and are waiting for them to investigate this.
 

forumall

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Hi @forumall,

Thank you for the information. We've updated CloudFlare with the information and are waiting for them to investigate this.
Thanks! Any idea on how long this takes? I'd love it to be sorted soon so I can get back to developing :)

Good Support ;)
 

leafypiggy

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Hi,

Theoretically, the issue has been resolved... however we're still trying to figure out what /exactly/ caused it.

Are you still unable to access the website?
 

Bryon

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Hi Forumall, it looks like the issue has returned. We've made a few adjustments to the web servers. Can you please try to access the site again and let me know if you see any continued problems?
 

Anna

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Hallo man, how to register from india????
You can't at this time, however if someone did register before India were blocked they would be allowed to use the account as long as they abide by the ToS.
 
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