Search results

try it without the ftp:// part of the address. Just use ftp.myname.x10hosting.com

That can't possibly be your cPanel name. cPanel username has a limit of 8 characters and that is 9.

I'll escalate this to staff so they'll know to delete this account.

Your account was most likely terminated and deleted for inactivity since you haven't logged into the forums for 6 months. It's required that you log into the forums once every 31 days to stay active. Just in case, please post your cPanel username and someone with more account permissions will...

Not with your forum username and password? Did an error show up when you logged into your forum account?

Are you able to log into your account panel? If so, then you can reset your cPanel password there.

After pinging, I see that your site points to a different IP than the cossacks server. So I'm going to escalate this to staff so that it gets straightened out.

Please take out the answer to your security question! Everyone on the forums can see your thread here!

Please log into your account panel here. You'll be able to see your suspension reason there.

Your account might still be in the queue to be created. If you still can't log in by tomorrow, post back here.

Did you receive the confirmation email and follow its instructions to confirm your account? If so, have you also gotten the Welcome to x10hosting email after that yet saying that the account has been created?

Please log in here to the account panel with your forum username and password. Once in there, you can modify your account details and change the domain name if you want. There is also a link there to your cpanel.

The only other choice is to wait for staff to respond to the ticket. You'll receive that response through an email. To respond back, just reply to that email. All of the email correspondence will be added to the ticket so you don't need to see the ticket itself, just the emails.

Please fill this out. cPanel username: ( ) Inserting an X inside the parentheses signifies that I have made all necessary backups of my free hosting account and will not hold x10Hosting responsible for any data I am unable to recover after my free hosting account is deleted. The X also...

Log into your account panel and you might find it there. I'm guessing that you're probably on Chopin, but I just wanna verify.

May I get your server name and website address please?

Log in here http://clients.x10hosting.com with your forum details. Hope that works.

Are you not able to unsuspend yourself from your account panel?

I'd really appreciate it if you please don't email me about your support threads in the future. Sending a private message through the forum or creating a visitor message like I am here to you will suffice. I'm not staff at x10hosting. If I don't respond to a ticket after reading it, it's...

Your account is still pointing to the old IP address instead of the new Chopin server. I'll escalate this to staff.