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I have increased your available diskspace. However, moodle is not the best suited for free hosting, you are close to the max Inode usage, and this will only be increased if you chose to upgrade, starter plan gives you a bit more at a low cost, and it might be enough depending on how much you...

That won't work since the IP of the server is shared by ALL accounts on the server. There isn't really a lot options, you could possibly set up an alias domain for that site using one of the free ones we provide, x10.mx for instance.

This is one where the suspension is permanent, and per Terms of Service that also forfeits all access, including backups, to the content on the account.

You should now have access. It was a false positive matching one of your domains to a forbidden term.

You should now have access back. It was a false positive matching your domain name to a forbidden one.

Is the domain a free one through freenom? If so you'll have to contact them. I heard most, if not all, their free domains were set as pending. The solution is getting another domain, or contacting them to see if it can be resolved.

The account was terminated back in July after having been inactive for 123 days in total, so doing math's it seem you did not login even once after having unsuspended it after the first inactivity suspension that occurred in late March 2023. If you didn't notice until now it would still have...

You should be good to go soon, the detection system picked up your url as containing a misspell of a disallowed word.

I have increased your available diskspace.

The passwords would not typically be the same, especially not after one was changed. The hosting control password is separate, it can be changed through the dashboard however if you click the service name and use the option to change password present in the service details page. You should still...

I have enabled SSL on your account. You'll still need to enable it for the domain(s) you want to use it with before being able to request/install one.

You can't create an email address for a domain set as pointer. Pointer domains is special in that they only can mimic what settings/configurations there is for the domain it points to. The typical use case for a pointer would be if you own a common misspelling of your regular domain, then you...

@edwards2, @Liligeeksmile04 Could both of you please provide the error code in plain text and not as part of an image please. I'll need it to verify what is going on. @edwards2 in general you should always start your own thread when asking for support.

It would mean that it is something at your end preventing you from reaching your site. I checked and the IP you most recently posted on here from, as well as the last login IP on the account panel, was not blocked by our firewall in any way. If you still have issues please login to your account...

At this time you will not be able to create an account. Colombia may be opened up again in the future.

You're suspended for inactivity, this means you should be able to login to the account panel (https://x10hosting.com/panel) and unsuspend yourself. Click on the service name to view its details and there should be an button that lets you unsuspend yourself there. Do you have a problem doing so?

Looks like you did chose the self signed certificate. You want a proper one, which you would get if you use the option on the leftmost side, a free cert from acme provider.

SSL has been enabled on your account. Please note that you will need to go to domain setup in DirectAdmin and enable it per domain as well before being able to issue one for your domain.

Yeah, you'll need to visit domain management and enable it on a per domain basis as well.

This has now been enabled on that account.