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  1. Livewire

    a couple of tos questions from someone thinking of starting a serious website

    1) That'd be fine, the auto-blogging doesn't mean you can't do scheduled posting. In the case of scheduled posting, you are still creating the content yourself - autoblogging is specifically meant to target users who installed plugins such as WP-Robot or others which generate content without...
  2. Livewire

    Disk Full on Absolut (FTP response: 552 Disk full - please upload later)

    That error's not related to the disk full error; have you tried going into that folder through the file manager and erasing it, as it suggests to try?
  3. Livewire

    Disk Full on Absolut (FTP response: 552 Disk full - please upload later)

    On occasion yes; cPanel's quota system doesn't always seem to update when it should. The problem is when someone/something sponges the disk space; there were a few users I found that had error_log's over 5gb, so that wasn't helping things either. In any case, it's showing lots of space free...
  4. Livewire

    Unclear suspension reason.....

    There's two large zip files hosted in the root directory of the account that should be downloaded to your local system or erased if they're not needed. The suspending system we use didn't allow me to be more specific with the actual reason; all the other ones imply it'd be a permanent...
  5. Livewire

    Disk Full on Absolut (FTP response: 552 Disk full - please upload later)

    It happens when either somethings misconfigured (rarely the case) or when someone manages to bypass quotas and uploads a ton of stuff they aren't supposed to. This actually seems to be a partial combination of the two, but I'm finding a lot of abusers so far that have been escorted from the...
  6. Livewire

    Need staff assistance

    If the "reply" thing on the appeal system is still throwing the white page error, send in the reply through the "report abuse" link in the bottom left on x10hosting.com; I'm tied into that system as well and as long as it's got a cpanel username in there, I can trace it back to the appeal and...
  7. Livewire

    Why is it so hard to get VB installed here ??

    Without a cPanel username and error message, we aren't able to investigate this further. I'm not personally aware of any issues installing vB normally, but without any additional information there's not going to be anything we can do.
  8. Livewire

    Many Mini Mes

    I would agree; as I worded it to another staff member recently, as much as I like my avatar, seeing 36 of it is a bit creepy :P
  9. Livewire

    Cannot Submit an Appeal

    A re-review by one of the admins identified the account was made by bypassing the country restrictions; the login activity is indicating the account owner lives in China, a country we have in the blacklist at this time. This is what caused the second suspension; unfortunately it's not one we...
  10. Livewire

    Account Suspended

    No, he is not from China, and was not suspended for Disallowed Country; for privacy/security I will not disclose the actual suspension reason however. As the original issue has been resolved fully, I am closing the ticket.
  11. Livewire

    Account Suspended

    As the appeal indicates clearly, our Terms of Service forbids file storage - OwnCloud's only purpose is to store files, and your account actually contained 1.8GB of files stored in violation of the Terms of Service. This is why the account was marked as a permanent suspension; the Terms of...
  12. Livewire

    Account Suspended

    I have lifted the suspension.
  13. Livewire

    Account Suspended

    I'm lifting the suspension shortly; the reply came in once I was asleep, hence the delay. In the future, make sure to keep the account secure; if something similar happens again in the future, we won't be able to lift it a second time.
  14. Livewire

    What is in .htcacces for vox accounts by defualt?

    It may still be somewhat related to the php 5.3/5.4 change; you've got it slightly backwards. The system defaults to 5.4; if you follow the directions here: http://community.x10hosting.com/threads/changing-php-versions.189018/ , you can roll it back to 5.3. I would recommend trying that, but...
  15. Livewire

    What is in .htcacces for vox accounts by defualt?

    I'm not 100% sure there's a .htaccess -in- everyone's account by default; mine doesn't have one. What's your cPanel username so I can try taking a look into this? Edit: Omg ninja'd twice in one night -_-;
  16. Livewire

    Account Suspended

    You can reply here if you're comfortable with that; I've notified admins that it's apparently returning a white screen when attempting to reply so we can get that fixed, but I can work the disputes from here as well.
  17. Livewire

    Account Suspended

    You can reply here if you're comfortable with that; I've notified admins that it's apparently returning a white screen when attempting to reply so we can get that fixed, but I can work the disputes from here as well.
  18. Livewire

    Hosting Account removed without any notification

    Edit: Removed, there's a post from a banned user above mine that was spam which was the one this reply originally was aimed at. Since that user's been banned and their posts permanently removed, this post is no longer valid.
  19. Livewire

    Account Suspended

    I'm showing a dispute is already open for this account; this will be handled through there for privacy reasons. Edit: Ninja'd :(
  20. Livewire

    "Solved" Subforum

    Might not eliminate it fully, but I second the motion none-the-less; it'd reduce clutter at the very least :)
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