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  1. Livewire

    Account suspended???

    That would work, although if you're getting a ton of bot-signups daily most forums will still send the "your account is awaiting admin approval" email, along with the MySQL hits to add the user to the database. Plus you'd still have to deny them afterward. If it's a low number of bots though...
  2. Livewire

    Account suspended???

    Many bot nets now also handle the automatic registration of throwaway email accounts or already have a pool of emails that exist for them to use during signup; email verification will stop the crappy nets, but the better bots will be hindered only as long as it takes for the email to arrive...
  3. Livewire

    Account suspended???

    Pinged an admin, for some reason this didn't show up in the dispute system. For now I'll work the dispute here; as already clarified there's a forum on the account that's been overrun with spam, which is causing high CPU/MySQL utilization due to the repeated hits. We can lift the suspension...
  4. Livewire

    AirTran Virtual Website Being Locked Again

    The problem is the .wav file is not the one that caused the suspension - it's error.php, which does contain a proxy (a variant of PHProxy, as near as I can tell). There is also a second one in index.inc.php, although this one was a different variant but still PHProxy. Unfortunately as I had...
  5. Livewire

    upload_max_filesize & post_max_size

    As a side note, the type of site you're currently looking to run would be considered a file/video hosting site, and be against the Terms of Service. While I won't suspend it now, you'll very quickly hit the limits of the limited account, and wouldn't qualify for an upgrade to Unmetered.
  6. Livewire

    Question for the Community Moderators

    Should be fixed now, the quotas finished resyncing.
  7. Livewire

    clearing disk space for new pages issue

    I've pinged admins for this one, his disk should be at about 1-3mb. Something's out of sync with quotas, which is why it's showing the wrong disk usage. For now, will it still let you upload via FTP? Cpanel will say it's full, but FTP I don't believe relies on the quota system, so FTP may...
  8. Livewire

    Question for the Community Moderators

    Looking into this now; I know one of our admins re-ran quotas last night because the ones in the system were out of date, which meant disk usage was being reported wrong for some users. I'm not sure if that's what happened here though; we'll know more shortly. Edit: Actually, quotas didn't...
  9. Livewire

    Problems of Parked Domains

    He pointed the A records to those servers, but the actual Nameservers set are still using the afraid.org nameservers.
  10. Livewire

    'We are now unsuspending your account.'

    I have kick-started the system; it should be unsuspended shortly.
  11. Livewire

    conectar aplicacion VB a mysql remoto

    Remote MySQL is not enabled on Free Hosting; it's something available on premium, but the current setup for free hosting means the firewall blocks any remote access attempt from outside the x10hosting network. Given that it's on the free hosting service which is prone to excessive abuse as it...
  12. Livewire

    Gateway BOTNET Alert

    Quick note here as well, when we're stating that we don't allow proxies in our Terms of Service, we mean installing one on the hosting account itself, or using one to sign up. If you're using one to access the account it should be fine, but personally I'd suggest the VPN from home PC idea just...
  13. Livewire

    Simple HTML Error on x10Hosting's Website Is Making Services Not Work?

    I forwarded it to our administrative team; I'm not sure if it's within code we can modify or not (if it's a glitch within cPanel itself it may be in the closed-source part we can't modify), but if it's something we can fix we will just to ensure it's not part of the problem.
  14. Livewire

    Simple HTML Error on x10Hosting's Website Is Making Services Not Work?

    What page is that present on?
  15. Livewire

    Unsspending long time! help

    I have kick-started the unsuspension again; it should be fully lifted within 30 seconds or less.
  16. Livewire

    Server transfer request; 'Level' to 'Vox'

    Unfortunately at this time we don't have a way to do server transfers; you can try having the account terminated and re-create it, but there's no guarantee it would end up on a new server. Edit: side note, Level looks to have been under a fair amount of abuse not too long ago; that's not...
  17. Livewire

    AirTran Virtual Website Being Locked Again

    That was my bad, forgot to change the owner on the suspended .htaccess to you so you'd be able to overwrite it. I've removed the suspended redirect and restored the original pre-suspension .htaccess's in both public_html and the airtranvirtual.net folder.
  18. Livewire

    Gateway BOTNET Alert

    If they've blocked one of the free servers, there's a good chance they blocked the other two; before trying to re-register I'd recommend checking if .2 and .4 are blocked as well (the first three octets are the same). If they are, then all three of the free servers are blocked, and...
  19. Livewire

    AirTran Virtual Website Being Locked Again

    Quick note to add on to what descalzo said as well, I did find about 7 malicious files beyond the phishing page; all of them were in the airtranvirtual.net/public_html folder, and all of them would have allowed file uploading. These were NOT present the last time the site was suspended, which...
  20. Livewire

    AirTran Virtual Website Being Locked Again

    Unfortunately I'm not sure exactly which file is the one that is being exploited; the logs aren't indicating anything specific, and I'm not much of an expert on PHP at all. I'm working on lifting the suspension now; the files will be moved to public_html_compromised to help minimize the risk of...
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