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I'm rerunning a quota fix on your server now; it may take some time to complete but this should repair the incorrect disk usage you're seeing.

On May 8th your original dispute was accepted due to a compromise of your account, which resulted in a Wells Fargo phishing page being uploaded to your account. On May 18th, 10 days after the original dispute was accepted and you were informed to re-secure the account, the account was...

Unfortunately as already indicated, we cannot lift the suspension again. The time between your last warning and now was three weeks - this is more than long enough to have disabled your websites if that was what you needed to do until you were able to resolve the issue, especially as on May 8th...

This account was re-suspended as the account is continuing to send out spam emails from bot registrations; the signup process was confirmed to still be lacking captchas, and if any anti-bot system was installed, it's definitely not functioning properly. Given that this has started again and the...

Unfortunately due to the malicious nature of the script in question, and that it was effectively designed to bypass any security and protection we put in place on the server, we aren't able to lift this suspension. There's a significant difference between the type of "shell" you're looking at...

I'm not exactly sure of its purpose exactly, but it's definitely going to be malicious in any case - there's no reason for it to be obfuscated the way it is. I would recommend updating passwords, and if you're using any scripts that have php files, make sure they're up-to-date - this type of...

How about we do everyone a favor and stop bickering in the support tickets; that good with everyone? If that means that you have to stop posting in tickets, so be it - that's your choice. On topic, the original suspension dispute was denied due to a lack of information in the dispute itself...

I just want to reiterate a point here in case anyone gets this far down the page without seeing it, and hasn't opened a dispute yet: About half of the disputes I've seen so far that were suspended for the proxy-signups have had absolutely NO text in them at all, or had a smiley face. If you...

Please note that I can confirm the appeal was indeed answered on 13 May 2013 11:14 AM; the original dispute was filed 13 May 2013 09:52 AM. This was answered in under two hours, which isn't the norm but it was most certainly within the 1 day normally allowed for disputes. I can also...

Please open a dispute through the portal for proper resolution. Your account is sending spam, although it doesn't appear to be intentional. Edit: Nevermind on the appeal, I see you've already got one open. I'll resolve it shortly.

Just to save the link-click if needbe, I checked on the server - you have the permissions set to 777 which is a security risk, so the server is refusing to process the file. Folders should be no higher than 755, files no higher than 644. You can either change the permissions through cPanel, or...

As a quick update, I was able to locate the details on this - that account was indeed terminated for inactivity on October 31st, 2012, taking with it all files and databases in question. You would need to sign up for a new account if you are in a country currently in our white list (due to...

Definitely fixed now; found someone using us as a backup host. They have been permanently removed from the service.

With any luck the server -should- be allowing uploads again; a good chunk of disk has been purged (game file hosting mostly), and as soon as the quotas finish updating I'm going to continue through it and purge again.

I am working on this now; the server may be a bit sluggish as I'm having it rebuild quotas so I can identify the users who are using up the disk.

I logged into the server and took a peek; your permissions are seriously messed up. They are set to 777 on all files and folders which, with poorly coded scripts (and some well-coded ones) is a security risk - the server automatically throws a "403 Forbidden" in this instance. You'll need to...

I have marked the account for deletion; it will automatically remove itself after two weeks. If you change your mind and wish to keep the account, please notify us either through the forums, or by filing a suspension dispute through the portal at x10hosting.com/portal. Thanks for using x10hosting!

As already detailed here: http://x10hosting.com/forums/free-hosting/185478-i-dont-know-why-my-account-has-been-suspended.html the account had been unsuspended with a 24 hour warning to stop the forum from sending out spam; it was sending over 40,000 spam registration emails per week, which we...

It's already been stated that the suspension would stand as the translation was not made within the 48 hour window given. Said 48 hours was a boon in that you were supposed to have it in English, Spanish, or French to begin with (as per our Terms of Service) and did not; there is no good reason...

There are currently no appeals pending. Yours was denied on the basis that a proxy was used during signup to bypass our country restrictions, which we have for a reason - we cannot lift this suspension.