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Access to the account, including for backups is not allowed. We cannot unsuspend the account for any reason.

slowmassacrelabz24: Actually i do think we will be growing organs made from our own DNA(cloning!!!) to replace organs. I also think we will have basic colonies on the moon and the asteroid belt(mining, orbiting space colonies take all of metal) and mars's moons. Infact we will need to have the...

Apache doesn't handle allot of requests well. You could tweak the server-pool settings to deal with this. Alternatively if you don't need all of apache's functionality, you could switch to another web server(I don't understand why apache became "the" web server), there are others which don't...

Remote Desktop is a Windows Technology. X10 only run Linux Servers. To access it you need to use an SSH client, I prefer Putty. If you are unfamiliar with Linux servers, we can offer you some tips here.

Hosting accounts are not for script hosting. They are for proper websites.

1) Generally the nameservers have to be pointed to x10 for it to work. Only the owner can set this, thus it is enough verification. Should someone other than the owner set up a parked/addon/main domain, it would not work unless the nameservers were pointing to x10. 2) This is in its self a bit...

I have applied a suspension to your account. If you wish to undo the deletion, you have 14 days. After that the account will be terminated.

I can see your homepage links to all .html files, but all the files on your account are .php You will need to rename the links to use the php files or contact the people who created the software for support, as we don't offer support for software side here.

Chopin has some issues, so pages appear to be slow. If you have any resource intensive scripts/mods/plugins/addons, you may want to look into disabling them or optimizing them as they may not load properly and cause temporarily unavailable messages.

I do not see any obvious files, though i do not have access to the log that records what file tripped the scanner. Usually simply copying and pasting part or most of a popular websites html will cause the suspension. While not directly phishing, it is a copyright violation. I am going to bug an...

The count may reset, i don't know how that system works, but you will need to request an unsuspension for now. Additionally i have unsuspended you.

What is the error you are receiving? I can see cpanel is working on your server. If you are getting a "cannot connect" message, make sure that you are not behind a firewall blocking the ports. If it is an invalid password message, make sure you are using the correct username and password. To...

There is currently a known issue with the server you are on. We are working to resolve the issue.

The paid ticket system is on a completely different system than the free forum/ticket system. Most people who do free tickets don't have any kind of access to paid tickets.

ns1.x10hosting.com ns2.x10hosting.com

Your site is working now. Usually the cgi-sys/defaultwebpage.cgi pages resolve themselves

If you go into cpanel >> File Manager or ftp, open your public_html folder, and delete everything in the folder. Do not delete the folder its-self though.

I will escalate this so an admin can see the thread and delete the emails.

We are aware of some issues with Chopin that are causing performance issues with mysql.

Chopin currently has several issues we are looking into, its performance may go up and down. You may want to check and see if you have any resource intensive scripts/modules/addons as these will cause the site to appear much slower.