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  1. masshuu

    I want my account back

    You are responsible for all content on your account. This includes spamming scripts and their use. We have zero tolerance for this, so you will not be unsuspended. The only thing i can offer is to be more cautious to who you give access to.
  2. masshuu

    Addon Domain Error

    I'm going to escalate this thread so an admin can see it and deal with it. You should see a yellow bar at the top of the forums with a link to make replies to it.
  3. masshuu

    cannot remove domain

    I'm going to escalate this thread so an admin can see it and deal with it. You should see a yellow bar at the top of the forums with a link to make replies to it.
  4. masshuu

    Woot my first 3D engine

    http://www.youtube.com/watch?v=Hwni-zx6QhI I have never done any kind of 3D before so this was a huge leap. This took me about 5 hours over 2 days to figure out how to do this. It is not at all optimized and it has so much more work to do. I have gotten up to ~ 3 million blocks, at which...
  5. masshuu

    Problem with addon domain

    I am going to escalate this so an admin can see it. You should see a yellow bar at the top of the forums. Additionally you can access the ticket via https://x10hosting.com/control/?support&requests
  6. masshuu

    premium account upgrade

    First, you will need to submit a ticket at clients.x10hosting.com to get better support. Second, yes you can go back to free. In-fact you could have a free account along with your premium account.
  7. masshuu

    Website not working

    I see the site, its working just fine. If you are still getting the message, try clearing your browsers cache.
  8. masshuu

    why chopin is very very slow? or its just my internet connection is slow

    I checked my test account on chopin, it was loading up just fine and fairly quickly. I can see if an admin can poke mysql.
  9. masshuu

    error login to cpanel and webmail

    Are you behind a firewall? Many Schools and businesses block most outgoing ports. Additionally many personal firewalls block web browsers that try to connect to non-standard ports.
  10. masshuu

    Can't log into Cpanel

    What exactly is your issue? Is it just not connecting or can you not login. If it is the former, then you need to make sure you are not behind a firewall. Many Schools and businesses block most outgoing ports. Additionally many personal firewalls block web browsers that try to connect to...
  11. masshuu

    Public_html Folder

    It seems you renamed the folder instead of creating a new one. I renamed it back. The defaultwebpage.cgi page should resolve its self though I am not 100% sure.
  12. masshuu

    PHP mail() not working or something else?

    The main issue is that only a few admins have access to the stuff that deals with mail delivery. The reason the threads are left unanswered is that this forum is almost entirely community driven and we don't always have an answer or know if the issue is being handled. I do know that higher ups...
  13. masshuu

    cannot remove domain

    I do not see them attached to any free account. Are you having issues adding them as a parked or addon domain?
  14. masshuu

    cPanel are not accessed

    The url is loading just fine. Are you behind any kind of firewall? Many Schools and businesses block most outgoing ports.
  15. masshuu

    Shaky Platform

    The resource limits are just fine for 99.9% of the sites we host. What plugins do you have on wordpress. Some are very resource intensive and may trigger a suspension. Generally SEO and Cache plugins.
  16. masshuu

    really!

    You were suspended for not having a licence for IPB. If you can show a licence, then you can be unsuspended. Otherwise you won't be allowed access to the account. This includes uploading a redirect.
  17. masshuu

    Weird behaviour of session variables

    I looked and i do see this issue. I can't offer any tips or help. As this forum is for issues with your hosting account, you may not get a proper answer here.
  18. masshuu

    Issue with FTP connection

    i see the change in the system, try now. If your are still having issues, you can try chopin.x10hosting.com as the ftp url
  19. masshuu

    Addon Domain Problem

    I don't see it in the system. This probably means its caught up somewhere else. I'm going to escalate this so an admin can deal with the issue.
  20. masshuu

    Close account

    I have applied a suspension to the account. Should you change your mind, you have 14 days before the account will be cleared from the system
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