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  1. Sharky

    command prompt ftp

    Opening port 21 and... 20, I think, should fix this issue. There's information in the help files how to do that.
  2. Sharky

    gomarc

    You can use 7-zip to extract the contents of the .tar.gz file (I think 7-zip presents it as a .tar file in a .gz file, so you have to right click on it, then Open Inside... but only if it has one .tar file -- don't worry, this will make sense when you do it!) , then once you've extracted the...
  3. Sharky

    Index issues

    Try giving it a lowercase 'i'. Are they the only files in there? Nothing with a name like ".htaccess"? (don't go creating one if you don't have one just because I mention it, though!)
  4. Sharky

    where is my site?

    When an account is terminated, all the files in the client's directory are deleted, and the databases, etc. It is a non-recoverable process. Please note the clause in the ToS stipulating that backups are the responsibility of the user. In future, post in English. Thanks.
  5. Sharky

    My PHP Version

    Actually, that's not quite right. The 'version 2' as you call it, isn't a release version, it's a set of security restrictions. Basic, Intermediate, and Advanced. Basic applies the most restrictions, intermediate allows some more functions -- less secure, but more useful. Advanced is...
  6. Sharky

    Languages restriction

    Free hosting sites have language restrictions in place so the periodic TOS compliance reviews can take place. These ensure there is no illegal activities, or other activities that break the TOS, going on, and contributed towards a more positive hosting experience.
  7. Sharky

    command prompt ftp

    I just use the firewall that is on my router, and the Windows firewall. Does the job.
  8. Sharky

    Own server?

    No, not your own private server, but you get moved to a different server with far fewer users (just other paying users). Which means it's quicker.
  9. Sharky

    Webmail problems

    Alternatively, temporarily set up an IMAP client like Outlook, Thunderbird, Opera, etc., which will allow you to access your webmail without a web interface. Details of setting up a client are available from within cPanel.
  10. Sharky

    command prompt ftp

    Make sure it's allowed through your firewall. The command prompt FTP client does not support passive file transfers. Could try as this guy suggests: http://blogs.msdn.com/robert_mcmurray/archive/2009/01/06/ftp-clients-part-5-moveit-freely-command-line-secure-ftp-client.aspx
  11. Sharky

    Wordpress Problem!!

    User is banned on here, but hosting account still active. Has been banned before.
  12. Sharky

    Cant log in

    Please provide the cPanel username you chose during the signup process.
  13. Sharky

    Cant log in

    No, part of the account being set up is the cPanel account, as it is integral to the hosting system. Please provide your chosen cPanel username so this can be checked out.
  14. Sharky

    Wordpress Problem!!

    Weren't you banned? http://forums.x10hosting.com/members/zubair12.html Regarding the issue, you have something trying to access the '/tmp' directory, which is outside your account directory (/home/zubair12/), you'll have to do some investigation to see what is causing it (the error message...
  15. Sharky

    Suspended for high system resource usage

    You should be able to unsuspend yourself from the account panel. Click 'Account Panel' at the top, and use your FORUMS username and password to log in.
  16. Sharky

    icimarc.x10hosting.com

    One of the criteria for keeping a free hosting account has, until recently, been to sign in to the forums every 14 days (it very recently changed to once a month). When was the last time you were signed in here? It's possible your account was flagged as inactive. However, if you've been...
  17. Sharky

    What IS MY Index Page

    Actually, the 'www' and 'public_html' directories are the same. So don't delete the contents of the 'www' directory thinking it'll save disk space, because it'll delete your website.
  18. Sharky

    Cant log in

    Your join date is showing as.... today, wow, you literally did mean 'recently'. When new users sign up, the hosting account is placed in a queue. You should receive an email when your account has been created successfully. Officially, it can take up to 48 hours, but shouldn't be anywhere...
  19. Sharky

    Website built on Drupal 6.1 / Web Hosting ..

    Assuming there's some kind of logic to the backup, there's no reason why you couldn't try uploading it here. Should hopefully consist of a database and file structure. Please also note that the free hosting plans could be sufficient, and the paid plans are available at http://x10hosting.com/...
  20. Sharky

    Do U support country domains?!

    You must go to the domain name provider and request the nameservers be changed to: - ns1.x10hosting.com; and, - ns2.x10hosting.com Whether this is done via an automated configuration page or by email doesn't matter, but it has to be done for the domain name to point to the hosting.
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