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  1. Jarryd

    Will there be a deal for Prime Users to upgrade to premium cheaper

    Currently any of the offers we're running are in the newsletter. Any deals will also usually be posted in the news and announcements section. Keep an eye out for any offers in your email/on the forums for further info.
  2. Jarryd

    Are softaculous customer support section systems allowed?

    Hello, Any chat scripts that are now listed in softaculous are safe for use. We've removed the ones that are not allowed to be used. Regards, Jarryd
  3. Jarryd

    Webspace overfilled/oversized - need to upgrade

    Hey, Currently we offer the following for our premium plans: http://x10premium.com/buynow.php We also have a new "prime membership" although if you're having issues with speed and reliability you'd be better off going straight for a premium account rather than prime membership. If you have...
  4. Jarryd

    Starka radically slow and site taking too much time to reply...

    Hello, There is a large amount of abuse that we're constantly working towards to removing from our servers. Unfortunately with the free servers occasionally there is a few abusers that go untouched for a little bit. I'll look into this temporary unavailable error for you and resolve that. As...
  5. Jarryd

    Dsn

    Hello, I do not quite understand what you are asking. Can you please re-phrase it?
  6. Jarryd

    cpanel

    Hello, Can you please provide a little more information. Have you tried resetting your password and seeing if that helps or anything like that?
  7. Jarryd

    Account Deletion Request - Please delete my free hosting account.

    Suspension Reason Violation of x10hosting's terms of service. Details: rapidleech is prohibited on x10hosting's servers. No sir, we do not terminate your account so you can sign up again. You broke the rules, you deal with the consequences. Nice try.
  8. Jarryd

    Suspension Reason

    Hello, After having reviewed your case, it does appear that your account has been compromised. In this very rare occurrence i am going to allow the removal of the suspension. Although first we have a few things to decide before we unsuspend the account. Do you have any extremely valuable data...
  9. Jarryd

    Site unavailable / 500 internal server error

    Hey mudgho, There are a few possible reasons for 500 ISE's. The first big one is wrong permissions. All files should be set to 644 and all folders 755. If any files are 755 or 777 it could cause the server to give you this error. Secondly the server you are on was having a few problems last...
  10. Jarryd

    Unable to FTP and unable to post to forum

    Hello, Can you please try removing the ftp. infront of it. Just try with monopix.x10.mx Also, ensure you disable "Use Multiple Connections" in your FTP client settings.
  11. Jarryd

    Constant 500 error

    Hey TomyVk, I currently don't see any 500 errors on your site. I do see that you're on starka which last night had a few issues with serving pages and 500 errors and also temporary unavailable errors. These should be resolved now, thanks for reporting it. If you have any further issues please...
  12. Jarryd

    Mysql fail

    Hello, Currently we are running terminations on our servers to improve the stability of it. Last night starka had some issues and is still experiencing some slowness, it will clear up when the terminations are complete. Sorry for the inconvenience. Also currently MySQL and PHPMyAdmin should be...
  13. Jarryd

    problem with joomla!!

    Hello, What is on and before line 145 and 167 in that file? can you please paste it here.
  14. Jarryd

    Domain parking

    Hello, The nameservers are ns1.x10hosting.com and ns2.x10hosting.com Once you've changed them over you can park your domain in cPanel under "parked domains"
  15. Jarryd

    Error establishing a database connection

    Hello, Try deleting the MySQL user and re-adding it with the same password, attach it to the same database and give it full privileges.
  16. Jarryd

    Italian language

    Hello, As long as you provide an english selectable translation on your site, that's fine.
  17. Jarryd

    account unsuspended but still displays error message "your account is suspended "

    Hello, I have resolved this for you. Please try now.
  18. Jarryd

    MySQL

    Hello, As far as i can see your site is working fine, where are you getting these errors?
  19. Jarryd

    Change main domain

    This has been sorted already. I did it for medina. :)
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