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  1. Jarryd

    Please reinstall MS Front page extensions.

    If you have any problems with them go into cPanel and go to "Frontpage extensions" and install them for your account via that. That should resolve your issue.
  2. Jarryd

    Website down

    Hello, By website "down" do you mean your files are missing?
  3. Jarryd

    cPanel login failed

    Hello, From what i see here, you still have a bunch of password updates in the queue. Do the password updates in the account panel show as completed?
  4. Jarryd

    Cannot un-suspend hosting account.

    Hello, I am restoring your account now. Everything should be working for you within 24 hours. If you have any issues please re-open this support ticket by going to the "administrative" button at the top of the post.
  5. Jarryd

    Softaculous Not Showing Up

    Hello, We have not yet re-installed it as it's not a high priority just yet. We have a few other things we need to ensure are fully stable and working before we start adding new features again. It shouldn't be too long.
  6. Jarryd

    account suspended

    You've been permanently suspended for breaching our terms of service. You will not be unsuspended.
  7. Jarryd

    Account still suspended post-moves

    Hello, I have restored your account from one of our backups, please verify everything is intact and let us know if there is any problems. If you come across any problems, please re-open this support ticket. To do so you can click the "administrative" button at the top of the post.
  8. Jarryd

    error when trying to unsuspend

    Hello, I have restored your account from one of our backups, please verify everything is intact and let us know if there is any problems. If you come across any problems, please re-open this support ticket. To do so you can click the "administrative" button at the top of the post.
  9. Jarryd

    Please unsuspend my a/c

    Hello, your site is not suspended. I am closing this thread.
  10. Jarryd

    Account Suspended - reason: 'unknown'

    Hello, I have restored your account from one of our backups, please verify everything is intact and let us know if there is any problems. If you come across any problems, please re-open this support ticket. To do so you can click the "administrative" button at the top of the post.
  11. Jarryd

    Can not unsuspend - error while submiting- unsuspend thank you

    Hello, I have restored your account from one of our backups, please verify everything is intact and let us know if there is any problems. If you come across any problems, please re-open this support ticket. To do so you can click the "administrative" button at the top of the post.
  12. Jarryd

    web was suspended during migration

    Hello, I have restored your account from one of our backups, please verify everything is intact and let us know if there is any problems. If you come across any problems, please re-open this support ticket. To do so you can click the "administrative" button at the top of the post.
  13. Jarryd

    i cant get unsuspended.

    Hello, I have restored your account from one of our backups, please verify everything is intact and let us know if there is any problems. If you come across any problems, please re-open this support ticket. To do so you can click the "administrative" button at the top of the post.
  14. Jarryd

    Account suspended

    Hello, I have restored your account from one of our backups, please verify everything is intact and let us know if there is any problems. If you come across any problems, please re-open this support ticket. To do so you can click the "administrative" button at the top of the post.
  15. Jarryd

    hosting account

    Hello, I have restored your account from one of our backups, please verify everything is intact and let us know if there is any problems. If you come across any problems, please re-open this support ticket. To do so you can click the "administrative" button at the top of the post.
  16. Jarryd

    I can't open my cpanel

    Hello, Please reset your password via the account panel, this will fix your issue.
  17. Jarryd

    New Update

    On behalf of all the staff/community at x10 i'd just like to personally thank Corey and Bryon for all their hard work as well. Sorry for stealing your thread Corey, but i feel this needs to be said. I've been with x10 for a very long time now and i have to say the work that you, Bryon and the...
  18. Jarryd

    Account Suspension

    Fixed it for you. As for cPanel log into the account management panel at http://x10hosting.com/control/login.php and submit a password change request.
  19. Jarryd

    Account Suspension

    Hello, i have browsed every page visible on your site, can you please provide a URL to this database error?
  20. Jarryd

    Resolve my suspension

    Hello, I have restored your account from one of our backups, your account should be fully active within 24 hours. Ticket closed.
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