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It sounds like something I wouldn't want to respond to. Unless you know who the person is, I'd delete the email and forget about it. Lists of student emails are probably very common at universities (people get paid to put them into a big list and sell them to other people)

Your account still exists under the cPanel username 'freshmen' If you are having problems logging into cPanel, you can try changing your cPanel password at http://x10hosting.com/control/

I don't see your hosting account anymore. What is your cPanel username?

Not all accounts redirect to this page but there are a lot that do. They are not behaving like this because of the maintenance, the admins are working to fix this as part of the maintenance. If you still have this problem after the maintenance, reply back and I'll escalate the thread to a...

More specifically, these directions should work: Try this: Login to cPanel ( http://fris.x10hosting.com:2082/ ) Click on Remote MySQL Add the following to the list: int.fris.x10hosting.com Then reload your site again. If that doesn't work, wait until the maintenance on Fris is done (...

Fris is undergoing maintenance that should fix Default Web Site page errors. I'd wait until the maintenance is done. See http://status.x10hosting.com/ for updates on the maintenance.

Your account is on a server that is having maintenance done. I'd wait until the maintenance is complete first. See http://status.x10hosting.com/ for updates on the maintenance

Have you set the nameservers to x10's? I haven't seen those IP addresses before. Our nameservers are ns1.x10hosting.com ns2.x10hosting.com Note that it can take up to 48 hours for nameservers to be updated

If you are a paid hosting user, you should have access to the client area ( http://clients.x10hosting.com/ ) where you can submit your own support ticket. I don't think the backend system I have has access to loads paid accounts

I still don't see your account What were you suspended for and when?

I don't see your account in the backend. What is/are your domain name(s)?

You have no hosting account linked to your forum account. What is your cPanel username?

Try this: Login to cPanel ( http://fris.x10hosting.com:2082/ ) Click on Remote MySQL Add the following to the list: int.fris.x10hosting.com Then reload your site again.

I still don't see your account in the backend. Can you still login to cPanel?

Suspension Reason Copyright/trademark infringement - dvd cover art and discs are not covered under fair use, trademarks for several movie studios are being used without permission from the studios in question (in the templates hosted under the resources section). You will remain suspended until...

I still don't see anything under the cPanel username 'rdouglas' Can you post the website(s) that you are having problems with?

The admins are performing maintenance on Fris. See http://status.x10hosting.com/ I'd wait until the maintenance is done before trying to add domains.

You can change/reset your cPanel password at http://x10hosting.com/control/

Maintenance is being performed on your server. If you are still having this problem after the maintenance, reply and I'll escalate this thread to staff. You can check the status on the maintenance at http://status.x10hosting.com/

It can take up to 48 hours or more. Please be patient.