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I have unsuspended your account. The account moves probably threw the suspension off.

We have no access to the support ticket on your old thread. You will have to check the support ticket.

No idea when.

You are in queue for account creation. Please be patient while the server processes everyone before you.

If you have been inactive, your account was probably suspended for inactivity and subsequently terminated. You can signup for another account though at http://x10hosting.com/signup.php

To view the support ticket, click on the yellow bar at the top of this thread. note to staff: restore account from backup *****Escalating Thread*****

You can delete and add databases through "MySQL Databases". Were you using this or Fantastico?

Try this: Login to cPanel ( http://fris.x10hosting.com:2082 ) Click on Remote MySQL Add this to the allowed list: int.fris.x10hosting.com Then try loading your site again.

As progress is made, your site will be available. There is no ETA. If you need the hosting immediately, you can always purchase an x10premium package.

If you prefer, I can escalate this to a staff ticket where they can see if they have a backup of your account.

The admins are doing maintenance ( http://status.x10hosting.com/ ) which includes fixing addon domain issues. I'd wait until the maintenance is done.

The admins are doing maintenance ( http://status.x10hosting.com/ ) which includes fixing addon domain issues. I'd wait until the maintenance is done.

I have unsuspended your account. As part of the maintenance ( http://status.x10hosting.com/ ), the admins are trying to fix parked domain issues. I'd wait until they are done the maintenance.

If you have a backup, I'd use it. Your account may not have been restored correctly but it will be easier for you to restore it yourself. :)

Try this: Go to cPanel ( http://fris.x10hosting.com:2082/ ) and click on Remote MySQL. Add this to the allowed list: int.fris.x10hosting.com That might solve any SQL problems you are experiencing. For the parked domain, the admins are trying to fix that as part of the maintenance (...

The admins are performing maintenance on the servers which is why you are receiving a 500 Error. See http://status.x10hosting.com/ for status updates on the maintenance.

Try this: Go to cPanel ( http://fris.x10hosting.com:2082/ ) and click on Remote MySQL. Add this to the allowed list: int.fris.x10hosting.com That should solve any SQL problems you are experiencing.

Yep, Fris's IP is 69.175.6.94. Did you try clearing the two caches?

Try this: Go to cPanel ( http://fris.x10hosting.com:2082/ ) and click on Remote MySQL. Add this to the allowed list: int.fris.x10hosting.com That might solve any SQL problems you are experiencing.

The link you specified works for me. You might want to try http://fris.x10hosting.com:2082/ Also try clearing your browser cache and flushing your DNS cache.