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  1. Livewire

    How I can connect my account to the FTP?

    You need to register your co.cc domain with www.co.cc - it's a third party service we don't control. We just allow you to set it up so it's ready at x10, but it still has to get registered over there. Once it's registered, set the nameservers to ns1.x10hosting.com and ns2.x10hosting.com.
  2. Livewire

    Account Suspended

    I've been a good member of the United States of America for 23.5 years. The USA wouldn't give me a second chance if I got caught stealing a car, so what's the point you're trying to make here? You got caught doing something illegal, and this is the penalty for it.
  3. Livewire

    My caaount were suspended

    No, the mistake was that there's a partially completed vbulletin install here, but the license # is missing. If you can prove you have a valid license for vbulletin, I'll confirm it with them, we unsuspend you, and you're on your merry way. If you do not actually -have- a license (which costs...
  4. Livewire

    account suspension

    After confirming that the proxy is the only thing on your site, your suspension has been updated to a Permanent Suspension. You will not be getting the account back.
  5. Livewire

    account suspension

    Not when Rapidleech is mentioned by name in the TOS. It shouldn't be an unexpected suspension when we -tell- you it isn't allowed. This is a permanent irrevocable suspension - you will not be unsuspended for any reason.
  6. Livewire

    Server Down

    Server itself is up; can you do a tracert to that ip and post the results?
  7. Livewire

    Reactivate account after suspension

    Had you actually -read- the TOS you'dve seen the big section that says Proxies are not allowed on the server for any reason. You have a variation on India Web Proxy installed, and therefore you have been permanently suspended. Your access has been permanently revoked and will not be reinstated...
  8. Livewire

    why do you ban people when they say something you don't like?

    There was an edit -after- that where you were indeed cussing. I erased it as there's no reason to leave an offending post such as that up. Edit: Also, ban evasion, bye again.
  9. Livewire

    wordpress

    Chopin itself is having some troubles with MySQL, we're still trying to find out -where- the problem is so we can fix it though. It's not a PHP Version system problem either - the version system you're referencing hasn't been used in years.
  10. Livewire

    licence

    If you bought MCCodes 2.0 you can use it. If you didn't, you can't. Your account has MCCodes Lite which is the freeware version however, so you should be fine.
  11. Livewire

    regarding suspension of y account

    The account panel is the one on the frontpage of x10hosting.com (the login in the top-right). That said the violation you were hit with was uploading a page that basically was a clone of a site such as facebook, chase bank, etc. That's a permanent suspension that can't be removed.
  12. Livewire

    Why am I suspended?

    Of course not. vBulletin.Suite.v4.0.3.Patch.Level.1.incl.KeyGen.PHP.NULL-DGT ^ that didn't come from vbulletin and therefore it's an illegal install, enjoy the permanent suspension.
  13. Livewire

    Account deletion

    If you're gunna curse at us, get out. End of story. Edit: Quick note, user in question felt it prudent to curse at us. The offending posts have been removed, so continuity was lost.
  14. Livewire

    account smokeinc has been suspended

    Ticket closed, issue resolved, user banned for cursing in a foreign language which isn't allowed -ever-, but especially not when you're upset that you broke the TOS and got caught.
  15. Livewire

    Not connecting to MySQL

    Database is prefixed by your cpanel name, so if you originally told it to name it forum, it's now cpanelnamegoeshere_forum. That prevents all the users who have "forum" as a database from interfering with each other :) That said I peeked on the server and you actually have it right, so I'd...
  16. Livewire

    account smokeinc has been suspended

    // DDoS Control by ven000m test.php That sure looks legit doesn't it, I mean it's only meant to essentially kill someones system. This suspension is -permanent-. How you thought it suspended you for file.js is beyond me since file.js isn't even -on- here. That just happens to be when it...
  17. Livewire

    Hosting Account suspended

    If your account was inactive (no forum logins) for 30 days and then was suspended for longer than 14, the account would have been terminated and there's no way to recover the data. If you know what your cpanel name was, we can see if that was the case though. Edit: If your cpanel username was...
  18. Livewire

    Server boru down from AZ

    Boru itself is up (can't check skyy but I'd imagine the same) - your tracert is failing before it gets to the datacenter though. Evidence of that is the last IP it stops at says it's somewhere in Texas; the datacenter itself is in Chicago. If the problem isn't on x10's network there's not a...
  19. Livewire

    bilingual site, french and arabic

    I'm not 100% positive on that one was why I didn't answer and I can't get in touch with the folks who'd know, so I'll hit escalate on this one. The ticket will appear closedo n the forums but keep an eye on it via the account panel; one of the staff should reply to it soon :)
  20. Livewire

    Hi alll

    You're going to get a biased answer here, so I hope you're aware of that. www.x10vps.com. If you're interested in other services not provided by x10, we can't help there as we'd be advertising our rivals, and that's generally not always the best business practice.
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