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  1. Jarryd

    cant log in to chopin, and site is unavailable

    Still awaiting an admin to look into the issue for you. :) It may be a little bit, sorry for the delay, it's just that only certain people have access to this information. Mainly Corey and Bryon. So i am awaiting their reply on the matter.
  2. Jarryd

    Account status

    Hello, your hosting account was terminated for being suspended for greater than 10 days without requesting an un-suspension. Unfortunately there is no way to recover the lost files/data. If you wish to re-sign up we can work something out, just let me know. :)
  3. Jarryd

    Wordpress getting into database

    What is the database host and username you are using in the config file? Also what is the database name you are using in the config file? Nevermind, since the issue seems solved no need for this information anymore.
  4. Jarryd

    Could you please send me a more detailed traffic or bandwidth report of my website?

    Re: Could you please send me a more detailed traffic or bandwidth report of my websit As i said, look up in your access logs in cPanel, Awstats or raw access logs, check the IP's etc, you can check them up on http://whois.sc
  5. Jarryd

    Where's my files?

    This issue should now be resolved, sorry for any inconvenience. Your site is loading fine now. :)
  6. Jarryd

    Uploaded index.html but still getting cPanel success message

    This issue should now be resolved, sorry for any inconvenience.
  7. Jarryd

    cant log in to chopin, and site is unavailable

    Hello, im still looking into this issue. Please be patient.
  8. Jarryd

    Unsuspension Request for high resource usage again

    Closing this thread as it's been resolved in your other thread.
  9. Jarryd

    Continious Server Backup - Rsync

    Confirming what livewire said is correct, this is probably more suited to a paid host. As continuously running something to backup to another server would trip the high resource usage. Although, depending on how long the script executes for it may be possible to execute the script every X...
  10. Jarryd

    Could you please send me a more detailed traffic or bandwidth report of my website?

    Re: Could you please send me a more detailed traffic or bandwidth report of my websit The suspension seems to be related to a wordpress plugin that is using get_mail.php it's using a lot of CPU usage of a large amount of time. I would recommend disabling this plugin. It may also be the cause of...
  11. Jarryd

    My site is deleted?

    Hello, what is the cPanel username you use to use?
  12. Jarryd

    cant log in to chopin, and site is unavailable

    Hello, the problem may not have been that you've been logging in, the account has been suspended for greater than 10 days and then terminated. It seems that it was for inactivity, but it's also quite possible that it was suspended for reasons such as illegal content etc. If you like i can look...
  13. Jarryd

    cant log in to chopin, and site is unavailable

    Hello, your hosting account was suspended for inactivity, which means you had not logged into our forums in more than 14 days, you then had 10 days to un-suspend yourself. It seems you did not, and now your account has been terminated for inactivity.
  14. Jarryd

    My login doesn't work

    Hello, the reason is you don't have an account linked to your forums accout, what was your cPanel username?
  15. Jarryd

    User Groups

    Read the forum you get access to when you become a community helper, there are stickies there.
  16. Jarryd

    If the file doesn't extract instantly....

    Sounds like you're trying to upload a .rar or .7z file. The file must be in .zip format to be extracted by the server.
  17. Jarryd

    User Groups

    The account has to be upgraded manually. So you can talk to Corey about already having it. :)
  18. Jarryd

    x10hosting "Network Timeout"

    You've been blocked by the firewall, that's the logical conclusion. I'll talk to Corey about it. What's your IP address on your PC?
  19. Jarryd

    x10hosting "Network Timeout"

    What location are you from?
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