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  1. Jarryd

    High System Reource Usage... (CPU Suspendetion)

    Hello, can you please tell me exactly when you were getting suspended earlier during the install, also i have un-suspended the account, please hold off on updating it so you dont get suspended again. If you can, please come onto x10hosting's IRC so we can troubleshoot this further.
  2. Jarryd

    CDP Server Login Failure

    Hello, thanks for reporting the issue, i'll have it looked into and get back to you with a response.
  3. Jarryd

    suspension reason code is 62759EEAEEB6

    Hello, x10hosting only supports sites that are in English, French or Spanish languages. Your site is obviously not using one of these 3 languages. Your account is un-suspended now but please provide a translation of your site into English or Spanish or French. Also please read the following to...
  4. Jarryd

    High System Reource Usage... (CPU Suspendetion)

    Hello, i am aware of this issue, i am going to alert Corey to it. It seems the checking of files and confirming the updated files were transferred correctly causes a high load on the server. I'm going to work with Corey to see if we can get something worked out with this issue.
  5. Jarryd

    Account Suspended Again in less than a week

    Issues resolved on IRC.
  6. Jarryd

    not sure why my account has been suspended: 8F9AD9469D53

    You're welcome, should any more issues arise, please let us know.
  7. Jarryd

    not sure why my account has been suspended: 8F9AD9469D53

    That's okay, i will un-suspend you now and you can fix it up. :) No need to worry. Let me know if there is any issues accessing the account.
  8. Jarryd

    not sure why my account has been suspended: 8F9AD9469D53

    Hello, this suspension reason is due to your site showing a "Index of/" page or not having any content on your account at all. You are required to have an index page on your site within 2 weeks of account creation.
  9. Jarryd

    How to remove index from my mainpage

    Rename mainpage.html to index.html :)
  10. Jarryd

    Is the server suffering issues?

    1) no remote mysql on free, as for paid i do believe it may be possible. 2) ssh access is available on paid not on free. 3) No only our servers are in the US.
  11. Jarryd

    Unsupported Languages Suspension

    Hello, if you agree to upload a fully translated version of your site into English French of Spanish. Then i will un-suspend your account.
  12. Jarryd

    Reset Help

    Hello, if you wish to change your username for cPanel you must delete this account and sign up again. As for the domain, it may take a few minutes/hours to update depending on the queue of our backend system.
  13. Jarryd

    Problem receiving email

    What settings are you using for the mail client, please blank out your password.
  14. Jarryd

    high system resource

    PHP testing/TestingAjax/TestSet01/Run_cards.php This is the script that is getting you suspended.
  15. Jarryd

    Please activate my account

    Hello, if you agree to change the languages on your account i will un-suspend it. :)
  16. Jarryd

    Reset Help

    If you deleted all databases and files from your account, you can re-install wordpress manually. :) You can also set up the domain name settings on the account too.
  17. Jarryd

    suspended

    Hello, it is your responsibility to read the terms of service before signing up. Unfortunately the account cannot be unsuspended.
  18. Jarryd

    suspended

    Hello, we cannot re-instate the account due to the breach of our terms of service and the files can not be recovered due to the suspension. Sorry.
  19. Jarryd

    Suspended for Nulled scripts

    Hello, unfortunately uploading nulled software to your account is in breach of the terms of service. Due to the nature of this breach access to your account cannot be restored. No files are recoverable due to the suspension.
  20. Jarryd

    help

    You're welcome.
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