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  1. Jarryd

    why suspended my account?

    Hello, if you agree to translate your site into one of the 3 languages you will be un-suspended. @wolflock the reason why is because we only have staff that speak those 3 languages as google translate does not always provide accurate translations it's hard for us to allow languages we don't...
  2. Jarryd

    help

    I have un-suspended your hosting account, within a few days your account will be on the review list again, if the account is reviewed again and the site has not been translated into english it will be suspended again.
  3. Jarryd

    suspended

    Hello, you have a script on your account that although password protected, if you know the directory name you can create accounts at will with a username and password and use your hosting account to in theory create mini hosting accounts. This is using your hosting account as a shared hosting...
  4. Jarryd

    help us

    Hello what is your cPanel username?
  5. Jarryd

    help

    Hello, we require all sites to have a full english spanish or french translation on them. Do you agree to this?
  6. Jarryd

    Security Question

    Hello, can you please PM me with the following info: email address you signed up with cPanel username (If you still have it) The welcome email when signing up.
  7. Jarryd

    Can i add an favicon for my website ?

    This is correct, placing the favicon.ico file inside your root directory will automatically show up on all pages, posting the correct code in the head of a html page would mainly be used if you were using different favicons for different pages i guess.
  8. Jarryd

    SMTP Mail Port 26 co.cc

    I can confirm that if the nameservers are set correctly the issue itself with sending mail via port 26 would not cause problems for the domain. The domain itself does not know what ports things need to be sent on. It's related to either the settings you have set for your domain in the .co.cc...
  9. Jarryd

    Softaculous MyBB * Could not write the Configuration File settings.php

    You're welcome. It seems there was probably some config/temp files stored somewhere from a previous installation that was causing problems. You could always move the install to the root directory now and then change the configs to reflect the change.
  10. Jarryd

    Why "MX Entry" page has been changed?

    All of those cPanel URL's load fine for me, it must be something on your end causing issues if you can't load a few of them. Also with this MX Entry thing. I would say that the upgrade to 11.25 caused some configuration loss. When we down graded back to 11.24 i would say those configurations we...
  11. Jarryd

    MX Entry Problem

    Hello, can you please try again now to see if this issue has been resolved now. If the issue further persists please post a screenshot of the exact error you are getting (remove any personal information from the screenshot).
  12. Jarryd

    suspended

    Hello, it seems that your site requires some form of authentication to enter. Meaning we cannot review your site. You may keep the authentication you just need to provide a user/password to the staff to log into the site with (this is only required for scripts that we cannot register for such as...
  13. Jarryd

    Problems with my site

    Your account has been suspended due to having nulled forum software on it. Unfortunately this is in breach of our terms of service.
  14. Jarryd

    Softaculous MyBB * Could not write the Configuration File settings.php

    Hello, please attach the screenshot for me and blank out any important data. :)
  15. Jarryd

    lotus.x10hosting.com - HTTP access is DOWN!

    Hello, there is a service alert actually. http://forums.x10hosting.com/service-alerts/105192-lotus.html#post600061
  16. Jarryd

    Softaculous MyBB * Could not write the Configuration File settings.php

    Hello, can you please check to ensure the mysql database doesn't already exist? Also check that you are filling out the information correctly during the install. It installed perfectly on my stoli account.
  17. Jarryd

    Softaculous MyBB * Could not write the Configuration File settings.php

    Okay, i'm going to test my account on stoli to see if this works. I'll reply here shortly.
  18. Jarryd

    Softaculous MyBB * Could not write the Configuration File settings.php

    Have you tried deleting all the files and restarting the install from softaculous again?
  19. Jarryd

    Account suspension.

    Hello, i have un-suspended your account, please check into the issue by looking for any software you may be using that could be using a large amount of system resources, if you need help with figuring out what is causing it please let us know and we can look into it.
  20. Jarryd

    Softaculous MyBB * Could not write the Configuration File settings.php

    You're welcome. If you have any more issues please post back here and let us know.
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