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http://x10hosting.com/forums/free-hosting/143761-unknow-suspension-what-i-do-there-no-unsuspension-button.html "Zt perm means that there is zero tolerance for warez and your suspension is permanent. No backups will be accessed nor provided." Does that cover it? Cause opening multiple tickets...

Just to add to the last comment lemon-tree put on, I just did a quick dig-through to confirm the violation. Not only did I confirm it, but unless you're gunna explain to me how you have a Norton Ghost CORPORATE DOS ISO on here legally, you'll find I've added "warez" to your list of ZT permanent...

This one was suspended by one of the higher-ups, and confirmed as a Zero Tolerance permanent suspension. We can't unsuspend you.

Well in the case of sunset.jpg it's because the file's actually sunset.JPG (note the caps) and linux is case sensitive - caps make a BIG difference. See if that fixes the problem if you start matching the capital letters perfectly.

Nice find Corey - I need to brush up on my scanning skills apparently cause I completely missed that. Arcade12, this is what we in the biz refer to as a Zero TolerancE Permanent Suspension. Thanks for using x10hosting and have a wonderful holiday!

Looks okay here; just make sure anything you link to is LEGALLY free (all is good so far) and not illegal copies of a paid app like vBulletin :)

* Illegal Material: This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State, or Local regulation. You may not store copyrighted Mp3s or videos on your webspace in any way shape or form. Specifically: You may not store...

Issue solved but it's not gunna help you anymore. Your Tips and Tricks section has 2 pieces of blatant warez in it: SpeedConnect Full Version, and SmartMovie 4 with loader. The second one's been on there since the 22nd so it's clear you aren't watching what your users are posting (or don't...

Closing ticket. The system is perfectly safe for those who actually follow the TOS, and we do regard our users highly. We suspend the ones who can't follow the terms of service because otherwise we'd have 100 accounts running proxies and running the server into the ground. How do I know that...

That is correct. There is no hope for getting the files back, ESPECIALLY because of one extremely small but massively important detail. My scanner only scans what's actually being ran on the servers. The index file for phpproxy was hit 5 times before it had you suspended. An accidental...

Corey won't remove it because we've been fighting a literal plague of proxies. As far as your other forum account, I located it: ppssyycchhe27, and it's not banned. Edit: Seems this was actually one my own automated scanner caught as well. It even saved a snapshot of what it was suspending...

You've already appealed to have it unsuspended or to get backups. You've been told by two separate paragons (me and vishal2) that you can't -get- backups. Here's why. The only way to get backups is to actually unsuspend the account, which we can't do since proxies are a zero tolerance...

As far as I'm aware, because x10premium doesn't allow proxies either, we can't get to the files. I can understand it's inconvenient, but the reason it's Zero Tolerance is we can't distinguish who did it by accident or who did it on purpose. We're getting massive amounts of abuse daily, and...

The problem is by redirecting -everything- away from x10hosting, you end up not having a valid website with x10hosting and what's on there ends up falling under File Hosting, which we can't unsuspend for.

He is. Permanent Suspensions mean access to the account has been completely revoked and cannot be reinstated for any reason including providing backups. This isn't something we can override. Edit: Wow, ninja'd again.

What's funny is I found the file it suspended for in the swoppo folder, but I also found a paid software script in the auction subfolder. PHP Pro Bid 6.00 isn't free so we'll need proof of license on that, but while digging I found out that whatever is in the swoppo folder requires formal...

The system detected a nulled script uploaded to the account; I'm doublechecking this now although to be honest, I haven't seen the nulled script scanner be wrong yet.

Seems clear to me. <?php /* ===================================================== Datalife Engine Nulled ----------------------------------------------------- Zero Tolerance Permanent Suspension for nulled scripts.

PHP files need to be permissions 644 and folders 755 for them to work; at a glance it looks like you've actually got 755 on the files too.

The problem is under the TOS for both free and premium what you did wouldn't be allowed; you're permanently suspended and cannot be granted backups.