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If what it says is the case, you had agreed that backups won't be provided if your account does get suspended due to what was done under the account.

What should be pointed out is that it's expected that all who consider registering for this free web host (or in fact any other services) to read the ToS before hand.

In the 'public_html/' directory (should be there by default), you must have a file with the name 'index' in lower case with the extensions being either '.htm', '.html' or '.php'. So, if your main page uses PHP in any part of it, name it 'index.php'. Just HTML/CSS/JavaScript (no PHP)? Use...

If by 'receiving' you mean downloading, you can use the FTP client to download and store the files locally. If your scripts require a database then you would need to set one up with a MySQL user. You can visit the sub-domain you had picked during registration to access your site. If you are...

It should be done without saying. The ToS even says that backups will not be provided if the account were to be suspended.

Try disabling them. Perhaps one self-updated to a broken version.

Have you been doing anything to do with plugins before this happened?

It looks like you might've forgot to provide the URL to it.

Is there more to this reason? So far, it sounds like you might either be using an IP or an ISP that had been blacklisted due to abuse (what other users did).

Something I should point out is that files that are 10MB or above in size would be deleted after existence on the account. If that's the case, you might need to move them somewhere else for viewing like YouTube or DailyMotion.

You can try adding an A record with either your full domain name or just '@' and by clicking the cloud icon so that it turns orange. I haven't been using the CF add-on in the cPanel for a long time so I'm more of talking about CF's control panel (on their site).

You might want to look at this.

This will depend on your registrar (where you registered your domain). Which one are you using?

In addition, it can also be found in the footer on the main page (http://x10hosting.com/).

Are they getting any specific errors in their FTP client?

The links on your site explicitly link to the sub-domain.

Yup. As I said, they do return as 200 OK but it's shown as nothing (0 bytes of data, blank). Someone mentioned it's to do with Varnish Cache?

Likely due to the fact that the jQuery library couldn't be downloaded successfully. (When this happened, it appeared as if what was returned contained nothing.)

If you're wanting to use the second URL you've mentioned, try adding a sub-domain by visiting the 'subdomains' option located in the domain section of cPanel.

Try removing files and/or folders you don't really need on your account. (Like backups - they can [and should] be stored locally, cloud storage, external drives, ...)