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Please vote in this poll. We are considering dropping support for Mono (ASP.NET) and Frontpage Extensions. Frontpage reached its end of life a few years ago, I'm actually not sure why people still use it? Mono (ASP.NET) has always had issues correctly emulating a lot of ASP.NET code and there...

We are upgrading our backend server which will cause the account panel \ signups to stop working temporarily. This will not affect your website.

The cut off time for requesting a restore from backups is going to be 12 hours from now. Right now we are storing many terabytes of extra backups from our previous moves and need to clear out the space. If you do not request a restore by 3:30AM EST the option will no longer be available. To...

Hello Everyone, Yesterday we upgraded our web servers and today we have turned back on our high resource usage monitoring. This means automatic suspensions for using too much resources. This should alleviate a lot of issues... there were many abusers needing some suspending. Please...

Since the new setup\solution we implemented a few weeks ago has been a success we are going to go ahead and upgrade the web servers (double the power). We were holding off on throwing too much money\power into this until we knew it would work. I've just scheduled an upgrade of "ASAP" with...

Hello, We are about to perform some optimization on our MySQL servers, this will require 2 to 3 restarts of each MySQL service for each free server. Over the next hour there may be random outages for MySQL which should not exceed a total of 5 minutes. Thanks for your patience.

Hi All, A couple of things... First, the latest solution we have implemented has been a success so far. We could have not hoped for better results. It has been online for over 72 hours now and has had 100% uptime. We've had a few small things to tweak and may still have a few more but...

If your support thread has been closed but you still need help please go to the "Administrative" text at the top of your post and re-open it. Threads are closed after we reply to help keep the support area clean and to make sure another representative does not waste time reading the thread...

All accounts that were unsuspended as of July 17th have been restored, this includes ALL servers. Support has now re-opened for everyone regardless of what server you are on. If your account states it is suspended in the account panel you will need to open a support thread to have it...

Account packages are about 90% done on this, we should be able to start a full server backup in the next 2 to 3 hours.

Starka packages have completed, we are in the process of backing all the files up separately now. Once finished we will schedule a time for the upgrade and wipe.

Boru has been fully backed up, we will be taking it down shortly to start the hardware upgrade and reinstall. Any updates regarding Boru's progress will be posted in this thread. Please note, we will only automatically restore accounts that were NOT suspended as of July 16th, 2010. Any...

Fris has been fully backed up, we will be taking it down shortly to start the hardware upgrade and reinstall. Any updates regarding Fris' progress will be posted in this thread. Because this server has so many accounts this restore will take the longest. This server had the accounts of Lotus...

Chopin has been fully backed up, we will be taking it down shortly to start the hardware upgrade and reinstall. Any updates regarding Chopin's progress will be posted in this thread. Please note, we will only automatically restore accounts that were NOT suspended as of July 16th, 2010. Any...

This thread is now obsolete, please read http://x10hosting.com/forums/news-announcements/130105-overall-update.html Hi All, This will be a semi-long read as I'm going to explain the issues, our thought process on it and where we're at now and what we're going to do. As far as I know we're the...

Well, bad news. Because of the undocumented feature in cPanel everything we have done for the past month has been a huge waste of time and money. For those of you who don't know, cPanel has a max connection limit of '160' and has refused to change it for us. This limit causes major issues...

Time for an update... As I'm sure everyone is aware things have been being moved around. After we moved data centers back in February we decided it was in ours and our customers best interests to upgrade all of our hardware. We first moved all of our VPS customers and then started moving...

The credit system was made to give users something extra for posting in our forums and also for helping each other out. The current rate of credit gain is: 5 Credits per post in crossfire forums + modifier. Moderate size posts will earn 12-20 credits. 3 Credits per post in normal forums...

Unfortunately a time may come when your account is suspended. If this happens, don't panic... yet. There may be a very easy way to restore your account to active status. First, figure out why you are suspended. You can see your suspension reason by logging into the account panel. If you...

x10Hosting has always and will always have an inactivity policy. Our policy is that you must login to the Account Portal at least once every 30 days to keep your hosting account active. No posting is EVER required. This is a small thing to ask and it will take you less then 30 seconds a month...