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Ok, any idea what determines whether you get 512 mb or 1 gb? In any event, where's @Dead-i to lift the cap?

Ok, so in that case shouldn't all accounts have 1024 mb of disk space to start with? From reading the forums it sounds like I wasn't the only one with disk space unexpectedly cut.

@shifattk, I am aware of the requirements and I meet all of them. My question which has still not been answered and my disk space hasn't been lifted yet as I am aware, is do we get 512 mb or 1 gb? As I indicated in my original post, I thought the 512 mb limit was only for high risk countries, so...

Ok figured it out and have put in the request for a space upgrade.

Hi, The subject says it. I also have a question, on initial sign-up, are we limited to 512 mb or 1 gb? The self help center says either one, but I had 1 gb then was cut to 512 mb. I understood that the 512 mb limit was for high risk countries, but I'm not in a high risk country. Now it looks...

Hi, I saw another thread that said disk space had been reduced from 1 gb to 512 mb, so I was going to check my account to see if I needed to make the jump to unlimited space. I saw that I was on basic, so I tried to switch the theme but it wouldn't switch. Why doesn't basic show you how much...

Hello, I know the status site was recently overhalled, but I don't like it. I use a screen reader, and the status site now is useless to me. I logged on this afternoon because I kept getting database errors when trying to access my email, so I checked the status site. It said one service was...

Thanks for trying Terrordi, but I'm on XO2, not XO5. It is however back up now. I still would like staff to reply with some suggestions on the status site however, since I can't seem to access it that well. To be honest, I liked the old site better, though I understand that the new system would...

Could someone please look into this? I was trying to make a post when it wouldn't publish, then it threw a backend fetch fail error. When I tried to log in again, it said resource limit was reached, then can't display the page when I try to log in. Also, could some changes be made to the status...

Two questions, 1. Will there be an option for users like me who have been here a while to convert to the new WordPress setup? 2. If the answer to question 1 is yes, I'll still be able to set up email accounts and the like, right? If the answer is no, would I at least have access to my old account?

Is there a way to get Facebook to acknowledge that my X10 email address is valid? Every time I try to enter my email into Facebook it says "You must enter a valid email address." It won't even send the confirmation, it just rejects it. I've tried to report this to them, but I get a generic...

I'm having the same issue, can't connect to webmail either. Why is the status page showing all services online?

Thanks. I thought the auto setting was supposed to automatically detect my timezone, is that not the case? It seemed to be preset to eastern time.

Ok, it seems to have been a problem with only that particular message, everything is working now. While we're on the topic of email though, is there a way I can have Roundcube automatically detect that I'm on Pacific time and display timestamps on messages accordingly?

Hello all, Can someone please help me fix this error? I was just trying to read my email and I moved a message to the trash folder when I got this instead of it bringing me to the next message. Unexpected condition from IMAP server, closed or corrupt connection to IMAP. Possible mailbox...

Yeah, I have a website running WordPress and one email account. With that, I think I'm getting close to 4,000 files, will check again next time I actually log into CPannel.

Which is why I don't like the limit as it currently stands. Good point about databases, didn't really think about that. Good point, but the same could be said about the number of files as well. Even with moving my primary email account here, I'm nowhere close to the 50,000 file limit, and am...

Or rather, 500,000 MB which is actually about 489 GB. What does everyone think of this? It seems to be already the defacto limit, so why not make it official? Or how about raising the limit of files to be automatically deleted to 16 mb and the disk space limit to 800,000 MB? The reason I suggest...

Anyone? I would have thought I'd get at least some responses by now.

I can't do that, but I'm sure staff can at least advise you on how to proceed. Staff, where are you in this thread?