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  1. garrettroyce

    Resolved How do I create a thread

    There's a button on the top of this forum that says "post new thread". Or click here: https://x10hosting.com/community/forums/free-hosting.9/create-thread
  2. garrettroyce

    Resolved Custom Domains

    You can query your DNS using a non-caching utility such as MXToolbox, which is my favorite. https://mxtoolbox.com/SuperTool.aspx Select DNS records from the drop down menu or simply type "a:your-domain-name-goes-here" and it will show the A records straight from your registrar, which no caching...
  3. garrettroyce

    Resolved Free Hosting Instability

    I can't find much on Sitepad. It uses PHP so every time you refresh the page, it spawns a new process. So even if it crashed, closing the window and opening it again would cause it to reload completely. Since PHP doesn't do anything client side, it could be a javascript problem. If you open your...
  4. garrettroyce

    Resolved I need my backup, please.

    Definitely. When people post on the forum, I'm also leaving a reply for future users as well as yourself, so I do a little explaining. I'm worried because these backups were supposedly being deleted in April, and the head admin has not given an update after he extended that deadline. I don't...
  5. garrettroyce

    Resolved Free Hosting Instability

    Premium and free aren't comparable. They use different hardware, with different software, different clientele, different staff, different ticket system, and different limits. You have cPanel on paid and DirectAdmin on free. It's like comparing a VPS to shared hosting. They do the same thing, but...
  6. garrettroyce

    Resolved Increase disk space to upgrade installation with Softaculous

    Please make sure that your account is following all of the rules of the terms of service and the acceptable use policy before an admin looks over it. Mainly: No backups. Don't back up your site, your home computer, etc. No private galleries. Don't fill up your space with pictures that only you...
  7. garrettroyce

    Resolved x14.x10hosting.com took too long to respond.

    Split your issue into its own thread. Suspect user is IP blocked. Requesting admin assistance.
  8. garrettroyce

    Resolved Apache Is Functioning Normally...

    You are correct. You had not logged in between January and March. Requesting admin assistance.
  9. garrettroyce

    Resolved Suspended due to inactivity

    I see that email as linked to this forum account. It would be a different email and user name.
  10. garrettroyce

    Resolved I need my backup, please.

    In the past days of x10, this would never happen. I'm surprised the admins even keep the backups from March and haven't deleted them. The backups weren't made for this purpose. So, please make sure you keep good backups because you may never be able to have one again! Requesting admin assistance.
  11. garrettroyce

    Resolved Suspended due to inactivity

    I'd need a user name to see what I can do. This forum user has no hosting account. Welcome back!
  12. garrettroyce

    Resolved An error occurred while updating Could not create directory (wordpress)

    Don't worry about permissions. The head admin hates over moderation. Worst case scenario, I'll move your post into off-topic and give it a frowny face. With how many problems there have been updating Wordpress, I'd welcome it. I've been answering Wordpress update questions left and right and...
  13. garrettroyce

    Resolved An error occurred while updating Could not create directory (wordpress)

    If you log in to direct admin, it's on the first page. Disk Space (XXX/512 MB) and Inode (XXX) An inode is a file, a folder, or a link to a file or folder. There's other technicalities, but for your account it's pretty much just files and folders. Spelling doesn't matter if you make the folder...
  14. garrettroyce

    Resolved x14.x10hosting.com took too long to respond.

    Ok, I'll request an admin to look into it.
  15. garrettroyce

    Resolved x14.x10hosting.com took too long to respond.

    Can you still see your website? You may have gotten an IP block.
  16. garrettroyce

    Resolved Error - Apache is functioning normally

    You hadn't logged in between December and April; the link you posted is correct. Requesting admin assistance.
  17. garrettroyce

    Resolved Secure Search Label - File Error / Missing Path + Direct Admin Reset Request

    Have you tried resetting your password? https://x10hosting.com/sso/login/forgotten
  18. garrettroyce

    Resolved An error occurred while updating Could not create directory (wordpress)

    No, I did search the forum and found another user with a similar issue where this exact same troubleshooting was done https://x10hosting.com/community/threads/missing-a-temporary-folder-error.208222/#post-980729 /tmp has to exist. It's part of the POSIX standard. I didn't say it's missing, I...
  19. garrettroyce

    Resolved An error occurred while updating Could not create directory (wordpress)

    The PHP.INI file shared by every user doesn't have a temp dir set (the value is not set). You have to make sure that anything that depends on that global variable is prepared to handle it. Check this link here for changing the temp path...
  20. garrettroyce

    Resolved Server time appears to be off (ahead) by 3 to 4 minutes - revisted

    It's weird to not have the NTP service enabled. This appears to be a problem if the server is not using NTP and is in a virtual environment, which is probably the case with x10. I'm going to flag the admins to see if they can enable NTP. It's going to be an issue eventually once it accumulates...
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