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The service has been added to termination and will removed in a few minutes. The panel account has been closed and will be removed fully in due time.

I have re-created the public_html folder for you.

I like everyone else that do support on free hosting do it on a volunteer basis, outside of a regular job to pay my bills. Some days that means I have more time, some days less time, and with the upcoming holidays there are, for many people at least, going to be less availability due to other...

It is the media management cms you use (or at least I suspect that is the script you use for that purpose). The script in question is actually a image host script with the potential to allow others to host images on your account (like imgur does for instance). That functionality would make...

The accounts are linked in the backend so by knowing your forum account I can find out what your hosting account is (the forum account was created at the same time as you signed up for the hosting account), and this is the official support forum for our free hosting. I have unsuspended your...

Ok, setting your service to terminate, it should be gone in a few minutes. Note that the login to https://x10hosting.com/panel will remain as you state an intention to create a new service.

What happens when you try? Are you doing it in DirectAdmin under "Email Manager" -> "MX Records", with the proper domain selected in the drop down on the header of DirectAdmin?

Yeah, the password reset is mandatory, there's no way around it, the old password will not work (the backend system has changed to a completely different system). If you can not access emails on your custom email address even with the account unsuspended (going to webmail...

I have unsuspended your account.

Unfortunately the suspension is due to a ToS violation, as such it would need to stand. The script you host is part of the prohibited scripts as per ToS, I bolded the relevant part

This is why the contact email address should never be dependent of the service being active, I'll unsuspend your account since it is just an inactivity suspension. Note though that if you fail to do the reset before the script that looks for inactive accounts is ran next the account will end up...

The reset links do have a time limit, it is possible your first attempt expired. Glad that you got it sorted in the end.

That domain has been set for deletion and will be removed in a few minutes by the system.

Yes, this is a limitation on Let's Encrypts side and not one we can alter, your best bet is to try again at a later time and hope that the limit has been lifted. If I understand it correctly, the ****.se.ke is a free domain you have gotten from a third party, and by the look of that error it is...

All I can advice is to try again, a timeout usually means that the server was too busy to respond in a timely manner.

Make sure you are not connected to any VPN or Proxy services, that error code indicates you are using either of those.

We will not be able to delete all domains, the one you set when creating the service will have to remain on the account (the default domain). I can remove the other one, but you would likely not be able to create a new x10.mx domain after, you would have to acquire any additional domains you...

No, the default domain will always need to be the one you put in when signing up for the account as that is used in the system.

I have changed the email address on file for your account according to information in the email you sent me.

Yes, there has been a few instances where the mail have not reached the destination when using mail.com addresses. First step would be double checking so it has not ended up in spam, or if the interface is searchable, you could try searching for x10hosting which should have them come up if they...