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Softfail can be a problem, as the mails may end up in spam at the recipients. The second IP as suggested to be added to the SPF record would be our outgoing mailserver, so it is not a bad idea to change to the suggested option. I'll check with admins if this is something we can set as default...

webmail issues should now be sorted

webmail issues should now be sorted

Free hosting does not have a ticket system so not sure where you managed to do that, for free hosting we have support here on the forums and also a discord server. I have confirmed the error and alerted techs.

I can confirm there is an issue. And I have relayed information to techs.

Free hosting does not have a ticket system, all support are done here on the forums, or optionally over discord. carlomanche.com is not associated with your account here, which would be why it does not work properly, the domain does also not point to our servers as far as I can tell, the...

Your site loads up fine for me, using the new domain. Self generated SSL is generally not regarded as safe by browsers, as the certificate isn't provided by a known authority and thus not trusted by the browser.

When you changed the domain name, did you by any chance also delete, or move, some folders? Your domain is currently missing its public_html folder. In fact there are some other things that are a bit off from what you'd normally see in the file tree as well. I have created a new public_html for...

Long story here: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/ Short version, one of the softwares we use to keep everyone's files safe caused a corruption of files for three of the free hosting servers so we had to restore from our backup. I have...

Depends on what error you get and if the site is ready for php version 8.0. A trick that has worked for many is to change to any version, set it as current and then change back to whatever it was originally and set that. Seems like the application that allows the change of php version forgot...

Can you please try again now? I have corrected a small mistake with your account in the new backend.

This should now be sorted, at least the front page loads without errors for me now.

That is actually a problem with WordPress, the way it is setup it will always try to redirect to the configured domain (usually the one you installed it under) regardless of domain used to reach the site. This can be changed a few ways, see...

Are you able to login at https://x10hosting.com/panel ? If you are attempting to go directly to DirectAdmin for your server, note that resetting the password as prompted on the panel login will NOT change the password for DA. Also note that DA does not accept an email address, it only accepts...

Do you get that on a specific page? Right now your startpage loads for me, but I got a feeling that is a temporary page as it says maintenance. A trick that has worked for many is to switch php version and then back, to trigger the setting to load properly. I have done this maneuver on your...

Your account should now be unsuspended. Remember to login to the panel at least once every 30 days to avoid inactivity suspensions

You won't be able to, DirectAdmin wants the hosting username (you can see this by viewing the service details inside the panel) or you can login directly from the panel by clicking "Hosting Control Panel"

For SSL there's good information in this thread: https://community.x10hosting.com/community/threads/ssl-for-free-hosting.208529/ To add your own domain you first need to ask yourself if you want it as an alias to the x10 provided domain, replace the x10 provided domain or add it as a second...

Now, if you can see it through using those DNS servers, and it loads properly on other ISP, that would mean that the issue is an ISP issue (too long cache times perhaps). If it had not been viewable by any ISP it would probably have been our end though, but in this case it would be something...

To add to Erics post, you can do a database backup through phpMyAdmin which you can access through DA (login link is under databases and under Extra Features).