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With saying restore in its entirety it's re-restoring all files on the account a refer to, as that was what affected by this recent outage. Again, the database part of the server should not have been affected by this outage so any data there should have been the same the whole time. The outage...

The error code translates to you attempting to get the reset on a email address not in our system. The one I see attached to your hosting is a hotmail address, starting with a short name where the first letter is m. I can confirm that you are on server x12, which is not fully restored so you...

I'll check with the restore techs what options may be viable, but I suspect it may be to re-do the account in its entirety (in case there are other things missing as well). The database itself should not have been affected by the outage as the database server is not running from the effected...

A few users with the same issue has found out that if you switch php version and then back it usually does the trick, just as an information if anyone else runs into this. The issue stems from the tool that makes it possible to change version in the first place. I have sorted this for you.

If I understand you right, you can NOT login at https://x10hosting.com/panel/ is that correct? Did you use the reset password as prompted for anyone who has not accessed the account after September 3rd, assuming you have an older account? Where are you logging into email and what error do you...

It should be enough to set the IP as an A record, as long as the domain is added to the account as well. Rename is an option that you indeed can use, that replaces the old (x10.mx) domain with the new one as long as it is a valid and registered domain that you have control of (I understand you...

Let us know if you want us to re-run restores, but if you have your own set of backups and they are sufficient for you that may be the faster option, assuming the rest works as it should.

Thanks for reporting this. I have reached out to the techs doing restores to look at your account. I will post back here as soon as I hear from them.

Discord is a chat application, to some extent similar to IRC if you are familiar with that, I believe that historically it was mostly used in the gaming community, it has capability of voice chat as well as text chat. You can read a bit more at...

I was more after on what link would I be able to reproduce the error, as in what are you doing on your site when the error pops up. If the code worked fine before and no edits were done it should still work, assuming the right set of php version and extensions are in play. Seeing as you have...

Is it on any particular part of the site you get an error? Just now your site loads up the first page just fine.

How and where are you trying to login to the database when you get an error? What is the full error? Passwords should have remained the same during the process, however what could have happened is that your account was set to the wrong php version from what your script requires (or wrong...

rebelsit is a USERNAME, not a domain. For hostname you can only use a proper valid domain (ie the same as you use for viewing the site in a browser minus the http(s):// part), you would never have been able to use the username as hostname, there's nothing for the system to look it up by, it...

The statement is kind of valid for that one as well, the username attached with that account does have a gmail that also shares the first few letters, as does the domain. Any support requests needs to be done using the associated forum account so we can check the account easy (the system does...

rebelsit is an account indeed, just not associated with the forum user you are posting from. rebelsit is on the last server to be restored (x12), so the connectivity issues would likely stem from that.

Leave them, your server, x12 is work in progress. Last I heard it was about halfway done. For filezilla the email address would never have been a valid user (though ftp accounts you create inside DirectAdmin and also formerly at cPanel, did have the same format as an email address as they need...

Yeah, I saw it was missing initially so I enabled it when I was on there (we usually do as new accounts get it enabled by default)

Current status: We have about 50% accounts restored on x12 All accounts but a handful that we had issues with should now be working on x14. Please start a new support thread if you are on x14 and your site is still not loading.

The attached email is a gmail address, which is similar to your forum account, it shares the first few letters. Your server, x14, should be mostly done, I took a peak and made a small adjustment to the php settings on your account and it appears your site now loads properly. Likely the need to...

Likely the issues as posted at https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/ It is possible that, if you changed php version in the past, you need to revisit that page (under extra features in DirectAdmin) and recheck the version and what extensions are...