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x14 is not yet fully restored, which will lead to some issues currently. See https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/ for more information

There is currently the unfortunate state that your server is not yet fully restored, so for the moment we have limited means to verify ownership. Assuming you have ftp, or DirectAdmin, access; once the server is done please upload/create a file called x10hosting.txt with the new email address...

Yeah, x12 is not fully restored yet. I should have clarified that you would have been good to go with resetting the password but that the server itself is still under works.

Each individual is only allowed one free hosting account, therefor there would never have been an option to have more then one free account (login username) under the same email address. The only way to have two accounts under the same email address would be that one is a premium and one is a...

x12 and x14 is still being worked on. When it is finished it will be posted in the announcement thread.

You should now be good to go.

The error is due to you being in a country we currently do not allow new accounts from, if you are an existing user we can of course set an exception. There i s however no hosting account attached to the forum account you post from currently, so I'd need either the domain or the username to...

The error is due to you being in a country we currently do not allow new accounts from, since you are an existing user I have put in an exception for you so you should now be able to login.

There is no hosting account associated with the forum account you are currently posting from. I'd be happy to take a look though if you provide me with the domain you signed up for or the username for the account.

Your server, x14, is still not fully restored, until it is there will be some issues such as what you post. I'd advice you to wait until it is announced that the server has been fully restored before making changes on your account.

You should use https://www.x10hosting.com/panel for logins, and to reset the password on first login it should be: https://www.x10hosting.com/reset The email address for the account is a yahoo.com, starting ty***********am (number of chars may not match). When going to x12 directly for login...

I believe this is a configuration, or coding, issue. I don't know what script you are using though, if it is a CMS of some kind you would probably have somewhere to set what domain it should use as its main domain, right now all internal links does use the x10host.com domain which would likely...

x11, x13 and x15 should work properly now. x12 and x14 are still underway and will show irregularities such as missing files during the process.

They are stored in the same place as your website files, so yes they are a part of the issue in that regards, the accounts are being restored as a whole.

I assume you seen about the server issues: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/ Servers are being restored, so I'd advice to not make changes until it is announced yours is done

That would relate to the issues as posted here: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/

For some reason SSL was not enabled on your account and domain, which would have lead to that result on going to the https address. I have corrected that and enabled it, though you might want to look into sorting a valid cert by going to "Account Manager" -> "SSL Certificates". You can read...

The non-responsive site would indeed be an effect of the server issues, once the server is fully restored your site should work fine again. As for the email address, it's a short one with the domain sdf.org

Do you not have access to the terra.es email address? If you don't have access, you'd have to wait for the server restores to complete and once it is create a file in the root of your account named x10hosting.txt with information about the new email address you want set for your account. Post...