Search results

  1. Anna

    Cannot access my control panel

    Does indeed sound like the IP was blocked. This most commonly occur after having failed login a few times (ftp, mail client etc).
  2. Anna

    Why is my disk usage reading so inflated?

    The information to the right reflects the overall usage, across all folders (including mail and database), while the information you see listed next to the domain is what is stored in the folders for that domain specifically (most usually is in public_html in that case). Likely the .zip of your...
  3. Anna

    requesting unsuspension

    You violated the Terms of Service. We do not allow for automatically created content, which means that the wp automatic plugin is in violation of the terms.
  4. Anna

    Request for Increase Disk Space

    I have increased your available diskspace. However, I'd also recommend that you look into optimizing your images, some are a bit larger then they necessarily have to be to look good online.
  5. Anna

    Request More Space

    If you want a test area with the same contents, yes, that would be the way to do it. Do not replace wp-config with the one from your backup though as that would make the test area use the same database as your main site. This will not copy any posts over however, as posts would be located in...
  6. Anna

    How to extend disk space

    You seem to have a duplicate of your entire site located in the /wp60/ folder. As it stands now, one could be seen as a backup of the other, though oddly it seems that the development site is the one you made the most recent posts on. Which makes me wonder which one you actually use? The...
  7. Anna

    Your IP is blacklisted

    I have removed your IP from blacklist. Make sure you use the correct credentials when attempting to login to the server.
  8. Anna

    Request for increase in disk space

    I have increased the available diskspace for you.
  9. Anna

    Request More Space

    the domain you have is cofclogan.x10host.com, but yeah, this is the one missing parts. If you never really used the other, I'd set a redirect to the .net domain which you would want people to use anyways. If you never spread the x10host.com domain, you could also just remove it entirely, or...
  10. Anna

    Request for Unmetered Storage

    Looks like you are currently just under the 75% threshold. I have however still increased your available diskspace.
  11. Anna

    STORAGE UPGRADE REQUEST

    Spacresx is correct, you do not currently match the requirements for an upgraded diskspace. Do note that while possible, not all types of sites is suitable for free hosting. Free hosting is intended as a means to test out and have a personal site up. Once you meet all parts you can ask again...
  12. Anna

    Request More Space

    The entire site on the x10host.com domain gives an error 500. Among other things it is missing its uploads folder (wp-content/uploads) and the themes folder (wp-content/themes). Not sure what more could be missing, which is why I suggested getting a fresh copy and uploading. The custom .net...
  13. Anna

    Used up 0.0% of their bandwidth and 108% of their allocated disk space

    I have increased the available diskspace for your account as you were eligible for that.
  14. Anna

    Request More Space

    I have increased your diskspace. It does however look like the wordpress installation you have on the x10host.com domain is missing some parts and not working properly. If you do not need that to be working you could remove the files within the public_html of that domain, if you need it to be...
  15. Anna

    Trying to ftp on new account

    It will change the password for services tied to the DirectAdmin login username (ie the 8 chars you have as username for DirectAdmin), so the default email address will get an updated password. It will NOT change the password on email accounts you have created, nor will it change the password...
  16. Anna

    How about having a moderator create new categories and automatically move threads to the correct one?

    Are you volunteering to manage the categories and move posts? We all do the support here in our spare time as volunteers, having a whole lot of places where users can misspost is not going to help anyone. It would only work if we have a new moderator role that only moves posts to the correct...
  17. Anna

    How about dumping Discord entirely?

    Discord has never been intended as a resource to find the answer by searching, it is a chat platform. You ask your questions and hope someone is available to answer. The only section intended for search is really the FAQ channel (and yes you can search within a specific channel only. We don't...
  18. Anna

    Trying to ftp on new account

    There's technically three logins: The panel (x10hosting.com/panel) The forums (here) The DirectAdmin account (x##.x10hosting.com) The ftp would take the one for DirectAdmin, which you would have set when you created the service itself, together with the 8 chars that are seen as xxxxxxxx @ x##...
  19. Anna

    Request to increase disc space

    Database and files are two very different things. Do NOT touch databases at all. You want to delete the folder /wb/ from file manager (verify that you don't need any files you uploaded to /wp/wp-content first), path for that would be like: USER/domains/DOMAINNAME/public_html/wp/ This folder...
  20. Anna

    I hope the administrator will delete my account. Thank you!

    The service has been set for termination, give it a few minutes and you should be able to create new service. Keep in mind that unless you acquire the domain from a third party you can only use the ones we provide freely, any custom domain will not work unless registered else where and...
Top